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Question BEFORE transferring NI-products
Hello Team :) I'm willing & able to search tutorials on YouTube how to transfer KONTAKT-instruments from Harddrive to external SSD. But in NATIVE ACCESS/PREFERENCES I can find three different folders which are able to be adjusted: DOWNLOAD location, APPLICATION location and CONTENT location The first one, DL, I won't touch…
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Where is the Not Installed Tab ?
i dont know where the "not installed" tab is so i cant download komplete start help.
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I'm trying to find a percussion instrument/sound
I'm trying to find a specific percussion instrument that's heard at the start of the following song and later on throughout. An EastWest guy identified it as a pyeongyeong, but claims they don't have it in any of their libraries. The closest they had was a byeon gamelan. I'm hoping that it's somewhere in Kontakt's share of…
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How to contact Native Instruments to de-register my products?
Being able to contact NI via the correct email address is proving pretty difficult to say the least. I have several products I would like deregister to sell on and when trying to transfer a license, all I get is license not transferable. Does any one have a support email address that I could contact NI the UK directly to…
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I can't activate the FM8 licence I bought in Plugin Boutique
Yesterday I bought a license for FM8 through Plugin Boutique and I haven't been able to activate it through Native Access. At first it gave me an unknown internal error and asked me to create a folder called Native Instruments on local drive C. I did all that and even then I was not able to activate it with the serial…
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Drumlab and Scarbee not showing instrument picture animations
Yo guys, my drumlab and scarbee mark 1 instruments aren't showing the proper animation like it should. How do I fix this? ALL image files are present at the NI folders at program files/common files and public documents
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Keeping getting failure trying to update to Controller Editor 2.7.4 from Native Access
Keep getting Download Controller Editor failed: Could not reach the download server. Are you connected to the Internet? Connection is fine. Toggled the Automatic Proxy detection setting, as well. I think this is a problem on the NI end. Still failing. Where can find the stand-alone download?
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Session Horns Pro Install Failed
I have tried three times with the Native Access app and every trick I know. I just purchased Session Horns Pro. It downloads OK but almost instantly in the install it gives me a FAILED status. It says check the Knowledge Base but that link doesn't go anywhere. It is sad I have to go here to a support blog rather than…
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New to NI software - How to Install Komplete?
Hello, please bear with me as I am in my 60s and have just decided to purchase my first software instrument so I am absolutely clueless - I have some small hardware synths but I have never had or used software I have a MacBook Pro m1 chip 500gb storage I have purchased a dongle with Select 13 I have purchased a hard drive…
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I can't reinstall any 3rd party products in Native Access
Hello There was just a new update release for a 3rd party library which requires me to reinstall it again. (Cinematic Studio Strings 1.7) But I don't have that option. When I check NI libraries like Massive or Analog Dreams it works just fine. However, libraries by Cinematic Studio, Albion or Heavyocity don't even have…
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Upgrading from Traktor 2 to Traktor 3 Pro
I have recently purchased the serial number upgrade from 2 to 3. My product serial number is appearing on Native Access but when entering the serial number to register the product it comes up with an invalid message. Please help!
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Cinematic Studio Strings 1.7 Update Re-Install Option not available
Hi there, today i want to update the CSS Library, in order to the advice of the E-Mail from Alex Wallbank. But in Native Access this option is not available for this Library, only "repair" if i change the Library Name, but that is not what the E-Mail instruction want me to do. Also there ist a little update for the…
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Traktor Scratch Pro 2 re-install / Can't log in in my NI account
Hi guys, need some help. A good few years back in I bought a Traktor Kontrol Z2 and installed the software, and everything has been running fine. I've been using the same laptop but I think it needs a complete reset, I'm having trouble logging into my original NI account. It seems my e-mail has been removed or something,…
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How to reinstall Cinematic Studio Strings?
There is a update for Cinematic studio strings and derefore I should reinstall this in Native access. But how do I do that please ? I can reinstall all own Native stuff, by clicking on "Full version" its automaticly showing the Reinstall option, but not with my third party installations.When clicking on "Full version…
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When Will Reaktor 6 be supported on Monterey and Big Sur.?
I wanted to know when Reaktor 6 will be supported for big sur and Monterey. I have to update from Catalina as It was causing me some issues, then found out Reaktor 6 isn't supported. Going back and doing my own research it seems you are working on it. I was hoping it may be sooner rather than later, is there any heads up…