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Problem installing Komplete content to external drive
Hi. I have just upgraded my production system to a new Mac mini M1. To compliment this I have also got myself a brand new 2TB LaCie external drive for all my NI needs. The problem is that after pointing the file path to my new LaCie drive to install all my NI content on I get an error saying I don't have enough space to…
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Komplete 10 ultimate from hdd to ssd fails.
Hey there, my buddy wanted to have komplete ultimate 10 on his ssd,now what i did was completely copyed the whole hdd to the ssd,now i have reinstalled and relocated the library's and works fine.but for some reason the damage and guitar rig 5 wont open up as vst in cubase,when he loads up his project, but the funny thing…
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Question BEFORE transferring NI-products
Hello Team :) I'm willing & able to search tutorials on YouTube how to transfer KONTAKT-instruments from Harddrive to external SSD. But in NATIVE ACCESS/PREFERENCES I can find three different folders which are able to be adjusted: DOWNLOAD location, APPLICATION location and CONTENT location The first one, DL, I won't touch…
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Where is the Not Installed Tab ?
i dont know where the "not installed" tab is so i cant download komplete start help.
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I'm trying to find a percussion instrument/sound
I'm trying to find a specific percussion instrument that's heard at the start of the following song and later on throughout. An EastWest guy identified it as a pyeongyeong, but claims they don't have it in any of their libraries. The closest they had was a byeon gamelan. I'm hoping that it's somewhere in Kontakt's share of…
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How to contact Native Instruments to de-register my products?
Being able to contact NI via the correct email address is proving pretty difficult to say the least. I have several products I would like deregister to sell on and when trying to transfer a license, all I get is license not transferable. Does any one have a support email address that I could contact NI the UK directly to…
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I can't activate the FM8 licence I bought in Plugin Boutique
Yesterday I bought a license for FM8 through Plugin Boutique and I haven't been able to activate it through Native Access. At first it gave me an unknown internal error and asked me to create a folder called Native Instruments on local drive C. I did all that and even then I was not able to activate it with the serial…
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Drumlab and Scarbee not showing instrument picture animations
Yo guys, my drumlab and scarbee mark 1 instruments aren't showing the proper animation like it should. How do I fix this? ALL image files are present at the NI folders at program files/common files and public documents
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Keeping getting failure trying to update to Controller Editor 2.7.4 from Native Access
Keep getting Download Controller Editor failed: Could not reach the download server. Are you connected to the Internet? Connection is fine. Toggled the Automatic Proxy detection setting, as well. I think this is a problem on the NI end. Still failing. Where can find the stand-alone download?
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Session Horns Pro Install Failed
I have tried three times with the Native Access app and every trick I know. I just purchased Session Horns Pro. It downloads OK but almost instantly in the install it gives me a FAILED status. It says check the Knowledge Base but that link doesn't go anywhere. It is sad I have to go here to a support blog rather than…
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New to NI software - How to Install Komplete?
Hello, please bear with me as I am in my 60s and have just decided to purchase my first software instrument so I am absolutely clueless - I have some small hardware synths but I have never had or used software I have a MacBook Pro m1 chip 500gb storage I have purchased a dongle with Select 13 I have purchased a hard drive…
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I can't reinstall any 3rd party products in Native Access
Hello There was just a new update release for a 3rd party library which requires me to reinstall it again. (Cinematic Studio Strings 1.7) But I don't have that option. When I check NI libraries like Massive or Analog Dreams it works just fine. However, libraries by Cinematic Studio, Albion or Heavyocity don't even have…
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Upgrading from Traktor 2 to Traktor 3 Pro
I have recently purchased the serial number upgrade from 2 to 3. My product serial number is appearing on Native Access but when entering the serial number to register the product it comes up with an invalid message. Please help!
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Cinematic Studio Strings 1.7 Update Re-Install Option not available
Hi there, today i want to update the CSS Library, in order to the advice of the E-Mail from Alex Wallbank. But in Native Access this option is not available for this Library, only "repair" if i change the Library Name, but that is not what the E-Mail instruction want me to do. Also there ist a little update for the…
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Traktor Scratch Pro 2 re-install / Can't log in in my NI account
Hi guys, need some help. A good few years back in I bought a Traktor Kontrol Z2 and installed the software, and everything has been running fine. I've been using the same laptop but I think it needs a complete reset, I'm having trouble logging into my original NI account. It seems my e-mail has been removed or something,…