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APOLLO GUITARS 2 does not show up in Native Access after regestering serial #
I am concerned Native Access has a bug. This is the second product in a week that is not showing up as available in my account. I received a rewgistration code, entered it in the NA add serial panel and nothing shows after restart of NA and system. Also: I was able to VPN into my facility account and see that the product…
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Library does not appear in Native Access (1 & 2)
Hi, I ordered and installed Spitfire Audio Albion Solstice on my main computer. I want to install it on my laptop. When I log into Native Access on my laptop, I can't find this library in the Installed tab. (On my main computer, it does appear in my NA account). I've tried all the solutions suggested here and elsewhere…
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Unable to install Guitar Rig 6 through Native Access
I upgraded Komplete Select to K14. All other plugins and libraries installed fine but Guitar Rig fails to install and the progress bar keeps moving. If i shutdown my computer and open native access, the 3dots menu next to guitar rig says to repair the software or reinstall.I have reinstalled native access, tried reinstall…
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Kontakt 7 Deactivated Today Out Of The Blue
Today when I opened Kontakt 7 it told me that I could only open it in demo, buy it or activate it on Native Access, which I did, I tried reentering the serial just in case but nothing happened. Actually, Kontakt 7 doesn't even appear on Native Access. I panicked because I'm playing tomorrow in a big event and bought the…
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Can I install the Kontakt 7 app on my mac's external drive when Installing Komplete 14?
Hi! I am about to install Komplete 14 for the first time. I have a MacBook Air and external SSD disk with 1TB. Instruction videos from NI says I should store all sound libraries on a external disk. But should Kontakt 7 also be stored external? What's the right thing to do to get this running as smooth as it can?
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Relocating Libraries
Hopefully this is the correct forum to ask my question. I just purchased a Mac Studio and I'm in the process of relocating my libraries. Several of my libraries don't give me the relocate option although many do. I only get an "Install" option. I don't want to download several big libraries like some of the Spitfire…
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3.5.0 Repair Button?
3.5.0 is missing the repair button and is not locating any of my content. It has full disk access. If I manually locate each library it works. It does not work with the applications and requires me to reinstall the app. Mac M2
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Order paid but product not received yet, it says under review for 3 days
So I just purchased an upgrade to Komplete Ultimate 14, but I paid my bill for 3 days, the order shows under review for 3 days as well. I'm just trying to figure what's going on with my order and I do need my plugins now!!!!!
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Windows: Uninstall all NI Products (when migrating to new hardware)
Hi, I want to share this information with you with the intention to help other users and I'm hoping that other users might improve this procedure to make it even more efficient. As you know, NI allows you to install your purchased products to two Computers and if you ever crashed a computer with NI products installed…
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Help!! No option to download Kontakt 7
Hi everyone recently upgraded to Komplete Standard 14 and I have downloaded most instruments and packs. However, despite downloading Kontakt 7 Players, Kontakt Factory Library 2, and Kontakt Factory selection - I don't see Kontact 7. I am also having issues downloading session horns. Can someone please help? Thank You
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Native Access not functioning correctly
I have been dealing with NI for over a month now and they have offered me no help at all. I am running a brand new Mac Pro, macOS 13.5 I have tried using both Native Access 1 and the current version. After more than a month of doing this on my own (since NI gave me no help), I have most of my instruments installed. I have…
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product not added
Hello! I enter the serial number of the purchased product in Native Access. a message appears: "Product added successfully". But it does not appear in the product list, what should I do?
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Trying to install new Maschine MkIII
I bought a new MKIII and when I went to register it with NI there’s nowhere to enter in the Serial #. Do i have to unregister the old one first or some other process? Thanks, J?
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"There's an issue with the installer service" error while downloading Komplete bundle
Almost every time I open Native Access, on top of the annoyance that is to type in my system password (only virtual instrument manager that requires that), most times I get error messages like "There's an issue with the installer service. To resolve this issue, try restarting Native Access. If this doesn't work, restart…
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Native Access Error - "There's an Issue with the installer service"
I am using Native access 3,4.0 (2023). I can only download 1 to 2 sound packages and then I receive a repeatable sequence of two error messages with the text "There's an issue with the installer service, etc.", after that it will not start a download. I uninstall Native Access and the NTKDaemon app/service and reinstall.…