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How to unregister products
It would be really nice to unregister products. For example I've got a ton of factory selection and Komplete start products that I'd like removed from my account. And previous serials from companies who haven't updated products etc. It'd be nice to clean up my account.
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Can I disable NTKDaemon?
I have purchased two NI plug-ins that run on Kontakt player. I recently installed them on my new MacBook Air M2 and now I see there is a daemon process with name NTKDaemon running on my Mac. It has over 20 threads and it wakes up about 10 times a second meaning that it is using the CPU all the time. I absolutely don't want…
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Slow loading times for Lores
Hi, Lores is the only library I have that takes an absurd amount of time to load into Kontakt. I am using Kontakt 6.8.0 on macOS 10.15.7 and have around 40 libraries by different producers. Lores is the only one that takes several minutes to load an instance. The loading bar is quick to reach the end, but then the colored…
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Native Access cannot locate my library
After installing a new DAW, I downloaded Native Access 3.2.0. It relocated all my library except for Kirk Hunter's Virtuoso Ensemble. I have another work station running Kontakt 6 in Vienna Ensemble Pro, Native Access 1.14.1 and it has no problem with recognizing the KH library. I suspect it is a problem with the latest…
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Native Access on M1 taking ages to load products
Hi I am just installing access onto M1 Pro. I keep getting the screen saying loading products- just keeps circling. I have not downloaded anything yet, but can't get past this stage. Never had an issue before on my non-M1 mac. I would appreciate some guidance. Cheers Anthony
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Keep Repairing Reinstalling Products
Hi, I keep getting this constantly lately. I swear I must have fixed this multiple times over past few months. It keeps reappearing. Last time it was all komplete products. This time is effects. Is anyone else getting these?
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Upgrade to 'KOMPLETE 14 STANDARD' failed on Ozone10 install
Fixed this by upgrading to the Native Access 2 installer(here:https://www.native-instruments.com/en/specials/native-access-2/) Part of (old) Native Access install error was: 'Locate Ozone 10 Standard' Hope this helps someone!🤨
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Sick to death of Native Access inability to relocate libraries
How can NI not address such a simple thing as the ability to relocate libraries?? It is absurd that the function does NOT show up in the options for every single library ALWAYS. And FF sake, ASK for the install location when adding a new library. I don't need my Sonixinema library installed in my Cinesamples folder. This…
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Native Access not smart enough to "reinstall" in the proper location.
How can this be? Native Access doesn't use the current install location to reinstall, but instead goes with what is in the "Preferences" (which are NOT my preferences by the way. Really, does anyone put ALL their libraries under a single folder, as per "Preferences"?? Inconceivable!). PLEASE FIX.
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Failed to activate products after purchase
I'm new to the community and not sure whether this is the right place to ask. I have submit a question through technical support but not able to get any reply. I have purchased the Komplete 14 Standard, although the new products are being shown in my Native Access and I was able to install some of them, I was not able to…
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Irish Harp not showing up in Kontakt 7
Installed using Native Access with the serial code, but it's not showing up in Kontakt 7, is there an additional action needed.
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How to remove 3rd party software from Native Access
Hi, I have 5 items in my Native Access (not installed) folder I no longer want. I cant find a way to remove them. I have tried Regedit (I use windows 11) but they arent showing up. Does anybody know another way? Thanks
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Not Installed shows Ozone 10 Standard
Clicking on Ozone 10 Standard install fails but I a zip file is downloaded in my libraries directory. Inside the zip is an Ozone Install so I ran this Ozone Install (which seems to work) . But restarting Native Access still shows Ozone 10 Standard in not installed. How can I stop Ozone 10 showing as not installed?
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Traktor 1.2.7 registration on mac osx 10.6.8
Hello, I reinstalled my traktor pro 1.2.7 on mac osx 10.6.8. I want to register it again with my serial number. Service center is not working anymore, offline activation neither. And native access installation file is not working on my old system. How do I activate? Thanks
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"Download Failed" when trying to download/install Traktor Pro 3 - very bad first experience
Hey, NI people! I bought a brand new Traktor Kontrol S4 MK3 from Muziker. I unboxed it and followed the instructions on the little black card. I went to www.native-instruments.com/setup-traktor and downloaded Native Access. I registered my account and confirmed my email. I entered the serial number of my S4 in Native…