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Did not receive Guitar Rig 6 Pro when Registering Komplete Audio
Hi, sorry if I've asked this in the wrong place. I purchased the Komplete Audio 2 interface on November 30, and received it yesterday (December 07). I tried to register my hardware through Native Access yesterday afternoon (at around 12:30), and after being stuck on the registration page for a really long time, Native…
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i Can't Activate Massive 1.5.11
I am buying a massive 1.5.11 in 25/11 but I can't activate so please help how to activate I am using everything to activate the massive but can't Work so please help
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Kontakt 6.7 update not available in Native Access (Windows 10)
I'm on Windows 10 21H2. Native Access shows that I have Kontakt 6.5.2 installed and that all products are up-to-date. I need at least 6.7.1 to run a particular library. How can I get it?
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NA Case Sensitive??
Geez. I moved a library to a new folder. Then did a Relocate in NA. NA said the folder was invalid (nonsense). I remembered that the previous folder name was upper case. So I change the new folder name to upper case, and the relocate worked. Damn that's goofy.
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When adding a serial of a Maschine Mikro Mk2 in native access it's loading forever...
Hey, I have a problem with adding a serial number in access. It's the first time I register a new hardware and when I type in the serial it says "Registering... Registering your product, please wait." but this will not go away and it's literally loading forever. Has or had anybody the same problem and if so, what was the…
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Komplete Kontrol Software with A25 keyboard.
I have a Windows 11 PC on which I have loaded the latest update of the Komplete Kontrol Software (KKS) fed from my A25 keyboard. When I run KKS as a Windows executable file, select an instrument, and play the keyboard, I hear the expected audio. When I run KKS from within my DAWs (Bitwig or Cubase) I get no audio. Bitwig…
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Feature request - Separate Content location for Kontakt instruments
Hi! In Native Access you can configure your own content location, preferably on an extarnal disk, currently everything under the same folder. I think it would be good if you could set separate locations for Applications (such as Massive, Battery etc.) and Kontakt based instruments in NA, so that yoy can have Kontakt based…
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Struggling to get things working - Komplete
I installed Native Access and have been trying for literally days to figure out how to use it. I currently have cakewalk installed on a computer with focusrite USB interface that I have used for a while and have installed different plugins but can't figure out how to use any of these native access sounds. After adding…
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Native Access 3.01 stuck on Installing
Hello, I'm trying to update Komplete Control via the latest version of Native Access 3. Its been trying to finish the install for the last hour. And its annoying because I can't install tmy newly purchased Kontakt 7.I've tried stopping then re-starting the app but that doesn't work. Does anyone know how to fix this ? On…
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Troubleshooting Playbox not appearing in Ableton
Hi, I have been an avid fan and native instruments user for years. Currently running Ableton Live 11 Suite, Native Access 1.14.1, and just purchased Playbox, which said it's an installed product. Problem being, after it was downloaded via Native Access, it's not appearing in my plugins folder on Ableton. I have just…
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How long does it take to download LORES?
Can I just ask- how long does it take other users to download Lores through Native Access- and how long should it take ? Im on a pretty powerful PC Win 10 - nothings ever been problematic before ( and i buy everything, believe me!!!) but seriously 17 hours remaining !!!! and that's day 2 I was forced to stop installation…
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A note about Native Access downtime (21.11.2022)
Hey everyone, You may have experienced issues accessing and using Native Access last night. We experienced an outage in our cloud infrastructure serving both Native Access and our website (license transfer functionality). Critical processes like installations, downloads and activations of products were affected for some…
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Lores fails installation stating larger requirement that specs
I tried to download Lores via Native Instruments but received an error that there is insufficient space. The spec on the product page states that 72 GB are required and I have more than that. However, the error message states that I require 180 GB of space. Please see the attachment. I do not understand the discrepancy.
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De-registered Komplete 13 select, bought Komplete 13, Now Native Access isn't working.
When I open Native Access, it takes 10 minutes at least to load the products. So far, I've had to enter my serial number twice. I deleted all the old applications and files from Komplete 13 Select and de-registered, so I have no idea why the installation is being held up.
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Disabling automatic desktop shortcuts.
Hi. Is there a setting on Native Access to disable automatic shortcut creation? It's annoying to manually delete NI shortcuts every single time a product is updated. Thanks. João