Not Installed shows Ozone 10 Standard

Greg Malick
Greg Malick Member Posts: 4 Newcomer
in Native Access

Clicking on Ozone 10 Standard install fails but I a zip file is downloaded in my libraries directory. Inside the zip is an Ozone Install so I ran this Ozone Install (which seems to work) . But restarting Native Access still shows Ozone 10 Standard in not installed.

How can I stop Ozone 10 showing as not installed?

Comments

  • Monochrome
    Monochrome Member Posts: 622 Guru
    edited May 26

    I'd assume that, by manually installing it, Native Access won't recognize it properly.

    By the way, which Native Access version do you use - 1 (light) or 2 (dark)?

  • Greg Malick
    Greg Malick Member Posts: 4 Newcomer

    I have 1 (light). I tried using Dark about a year ago and had tons of problems starting with logging in. I ended up uninstalling dark and reinstalling light. It was a pain in the a**.

    BYW, I just tried rebooting and that didn't help.

  • Monochrome
    Monochrome Member Posts: 622 Guru

    I would give Native Access 2 another try. Things do have improved.

    Unfortunately, Ozone's installation only works properly with 2.

  • Greg Malick
    Greg Malick Member Posts: 4 Newcomer

    Aloha Monochrome,

    That was a great suggestion. I remember when I first installed the Dark Installer (at least a year ago if I recall correctly) it would not remember my credentials (ID/Password) and took FOREVER to start up - like 30 minutes and I would end up cancelling it.

    Now - the first time took 4-5 minutes but after that restarts come up almost immediately.

    Thank you!

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