Native Access on M1 taking ages to load products

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Amphipod
Amphipod Member Posts: 4 Member
edited November 2022 in Native Access

Hi

I am just installing access onto M1 Pro. I keep getting the screen saying loading products- just keeps circling. I have not downloaded anything yet, but can't get past this stage. Never had an issue before on my non-M1 mac.

I would appreciate some guidance.

Cheers

Anthony

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Comments

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,648 admin
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    Hi Anthony, did you manage to get Native Access to install products in the meantime? Can you please make sure that Native Access and NTKDaemon has 'Full Disk Access" just in case?

  • Pool
    Pool Member Posts: 1 Member
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    I have the same issue, Native Access is stuck on Loading Products forever.

    Both Native Access and NTKDaemon have "Full Disk Access". MacOS 13 Ventura on M1 Pro.

  • Pedro Costa
    Pedro Costa Member Posts: 1 Newcomer
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    Hello

    I have the same issue , Native Acesss keeps Registering product message in loop , but nothing happens .

    i have a Traktor Z2 with Traktor Scratch pro 2, but I cant add none of them into Native Access into Macbook M1 with macOS Ventura 13.1.

    Both Native Access and NTKDaemon have "Full Disk Access" as well .

    Please, we would really appreciate your help.

    Thanks in advance

    Pedro

  • Axel Grewe
    Axel Grewe Member Posts: 1 Member
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    Same problem here. Ventura 13.1, MacBook Pro 14''

  • rogerbenet
    rogerbenet Member Posts: 35 Member
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    Even when you close and re open the app?

  • pbyrne2267
    pbyrne2267 Member Posts: 1 Newcomer
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    What is the solution to the Native Access spinning "Loading Products" error on an M1? I've uninstalled, reinstalled, followed the directions where I have to delete 10 things several times (SUPER time consuming), given full disk permissions, restarted over and over! NOTHING works. Not happy! This is happening way too often. I don't see the answer here......

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