First time run error : Invalid download location

Lost_

hello all

Hopefully someone here might know what is the trouble for my install. I just purchased the Maschine Mk3 and installed the Native Access app. On first run I get the following issue:

I have not been able to register my the Maschine, not even get past this page above. No option to install to a diff drive, no option to do really anything.

here is a video showing exactly what I see:

https://imgur.com/evVIzAG

Maybe something can make heads or tails of this?>

I have no proxy, no vpn, nothing really. Native Access is allowed through the firewall, and I have cleaned out DNS, temp files and check the Hosts file as well. Everything should be clean.

what might I be missing ?

thank you to anyone that can assist. I truly appreciate it and want to use the Maschine, not return it due to this bug.

Simchris

Did you try changing your dns to google or cloudflare instead of isp?

Lost_

I am currently using Google .

I can change though, just to be safe

Lost_

I tried changing to Cloudflare and still it's the same issue. "Failed to download the latest update" , "

invalid download location"

😔

Lost_

Update. Just got info from Native Instruments.

1.13.5. (which I downloaded from NI site) does not work with my version of Windows 10.

They gave me the following info:

-------------------------------------------------------

  Could you please check if that issue persists with the current version of Native Access: 1.14.1

  You can download it here:

    https://drive.google.com/file/d/18PUvGNYe8x9SPwcN3depqOAIyh1KNiQv/view?usp=sharing

   

  Best regards,

  Isti @ NI

-------------------------------------------------------

  

This fixed the issue.

Thank you to everyone that tried. Hopefully this info will help others.

Maksim Denisov

Thank you friend! I struggled with the problem for 2 days. This method helped, I hope it will help others. This problem appeared after the next Windows 10 update