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Always problems downloading
I am shocked that this is still an issue. I have been trying to download products all day.
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Can’t register…plus 45 min to load
Ok, I’m having a heck of a time with Native Access. I’m using it on a Mac with an i9 processor and 32 gb of ram. it takes over 45 min to load the instruments. The wheel just spins and spins. When I try to enter a serial number for my software, it kicks back an error message stating it was unable to register. please help!…
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Keeping Komplete even if we transfer hardware?
Why would they let us keep Komplete select for HW if we transfer a product? What's the reason behind that? I'm not complaining. I'm just curious. It could be for a few reasons 1. They figure we will probably upgrade our accounts and perhaps purchase a full version of Komplete 2. It's too much of a hassle to give people…
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Kontakt Crashlog: major problem
Hi all, I recently purchased Komplete 13 and downloaded Kontakt. I can't use it, I keep getting these messages: For DAWs, I use Bandlab Cakewalk and FL studio. Thanks!
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How do I change the installation path from a broken hd?
Hi, I have many NI instruments on a SDD that I now cannot access, it seems irreparable. How do I reinstall my native instruments in a different location if Native Instruments cannot locate the original path (due to its being broken)? Urgent! Help! Thank you.
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Native Access Unusable to Install Content on Dell/Alienware A51
I recently purchased several of the Orchestral Tools products for Kontakt from the NI website. I have been trying to use Native Access to install them on my primary DAW, a Dell/Alienware A51 laptop running Windows 10. On both the external SSD drive that I normally use (and on which I successfully installed the Kontakt…
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Kontakt factory library 2 won’t install
Hi guys, Just upgraded from komplete standard 12 to 14 standard. Began installing the products on native access and most plugins, apps, software installed as expected but I did encounter a few failed to install errors. I deleted all the iso files from the download folder and any partially installed programs in the content…
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Ozone Standard 10 "trial" from Komplete14 - how to proceed?
I received the install file for this software using the Native Access 1.14.1. Then installed it from the folder where it was downloaded. As Native Access 1.x can't finish installing this one item, it remains on the list there. And since it was installed from the downloaded file and not through Native Access, it appears…
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I miss NA Version 1. Fast.
Can I go back to NA version 1? It worked as expected, without LOOOOONG delays. It takes days to get several libraries to actually install, with all the waiting around for NA to stop whatever it is trying to do, failing, etc., and me needing to get other things done before I can get back to NA to try and install the next…
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How to unregister products
It would be really nice to unregister products. For example I've got a ton of factory selection and Komplete start products that I'd like removed from my account. And previous serials from companies who haven't updated products etc. It'd be nice to clean up my account.
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Can I disable NTKDaemon?
I have purchased two NI plug-ins that run on Kontakt player. I recently installed them on my new MacBook Air M2 and now I see there is a daemon process with name NTKDaemon running on my Mac. It has over 20 threads and it wakes up about 10 times a second meaning that it is using the CPU all the time. I absolutely don't want…
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Slow loading times for Lores
Hi, Lores is the only library I have that takes an absurd amount of time to load into Kontakt. I am using Kontakt 6.8.0 on macOS 10.15.7 and have around 40 libraries by different producers. Lores is the only one that takes several minutes to load an instance. The loading bar is quick to reach the end, but then the colored…
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Native Access cannot locate my library
After installing a new DAW, I downloaded Native Access 3.2.0. It relocated all my library except for Kirk Hunter's Virtuoso Ensemble. I have another work station running Kontakt 6 in Vienna Ensemble Pro, Native Access 1.14.1 and it has no problem with recognizing the KH library. I suspect it is a problem with the latest…
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Native Access on M1 taking ages to load products
Hi I am just installing access onto M1 Pro. I keep getting the screen saying loading products- just keeps circling. I have not downloaded anything yet, but can't get past this stage. Never had an issue before on my non-M1 mac. I would appreciate some guidance. Cheers Anthony
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Keep Repairing Reinstalling Products
Hi, I keep getting this constantly lately. I swear I must have fixed this multiple times over past few months. It keeps reappearing. Last time it was all komplete products. This time is effects. Is anyone else getting these?