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I can't activate the FM8 licence I bought in Plugin Boutique
Yesterday I bought a license for FM8 through Plugin Boutique and I haven't been able to activate it through Native Access. At first it gave me an unknown internal error and asked me to create a folder called Native Instruments on local drive C. I did all that and even then I was not able to activate it with the serial…
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Drumlab and Scarbee not showing instrument picture animations
Yo guys, my drumlab and scarbee mark 1 instruments aren't showing the proper animation like it should. How do I fix this? ALL image files are present at the NI folders at program files/common files and public documents
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Keeping getting failure trying to update to Controller Editor 2.7.4 from Native Access
Keep getting Download Controller Editor failed: Could not reach the download server. Are you connected to the Internet? Connection is fine. Toggled the Automatic Proxy detection setting, as well. I think this is a problem on the NI end. Still failing. Where can find the stand-alone download?
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Session Horns Pro Install Failed
I have tried three times with the Native Access app and every trick I know. I just purchased Session Horns Pro. It downloads OK but almost instantly in the install it gives me a FAILED status. It says check the Knowledge Base but that link doesn't go anywhere. It is sad I have to go here to a support blog rather than…
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New to NI software - How to Install Komplete?
Hello, please bear with me as I am in my 60s and have just decided to purchase my first software instrument so I am absolutely clueless - I have some small hardware synths but I have never had or used software I have a MacBook Pro m1 chip 500gb storage I have purchased a dongle with Select 13 I have purchased a hard drive…
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I can't reinstall any 3rd party products in Native Access
Hello There was just a new update release for a 3rd party library which requires me to reinstall it again. (Cinematic Studio Strings 1.7) But I don't have that option. When I check NI libraries like Massive or Analog Dreams it works just fine. However, libraries by Cinematic Studio, Albion or Heavyocity don't even have…
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Upgrading from Traktor 2 to Traktor 3 Pro
I have recently purchased the serial number upgrade from 2 to 3. My product serial number is appearing on Native Access but when entering the serial number to register the product it comes up with an invalid message. Please help!
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Cinematic Studio Strings 1.7 Update Re-Install Option not available
Hi there, today i want to update the CSS Library, in order to the advice of the E-Mail from Alex Wallbank. But in Native Access this option is not available for this Library, only "repair" if i change the Library Name, but that is not what the E-Mail instruction want me to do. Also there ist a little update for the…
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Traktor Scratch Pro 2 re-install / Can't log in in my NI account
Hi guys, need some help. A good few years back in I bought a Traktor Kontrol Z2 and installed the software, and everything has been running fine. I've been using the same laptop but I think it needs a complete reset, I'm having trouble logging into my original NI account. It seems my e-mail has been removed or something,…
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How to reinstall Cinematic Studio Strings?
There is a update for Cinematic studio strings and derefore I should reinstall this in Native access. But how do I do that please ? I can reinstall all own Native stuff, by clicking on "Full version" its automaticly showing the Reinstall option, but not with my third party installations.When clicking on "Full version…
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When Will Reaktor 6 be supported on Monterey and Big Sur.?
I wanted to know when Reaktor 6 will be supported for big sur and Monterey. I have to update from Catalina as It was causing me some issues, then found out Reaktor 6 isn't supported. Going back and doing my own research it seems you are working on it. I was hoping it may be sooner rather than later, is there any heads up…
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Traktor doesn't work across laptops /License doesnt appear in Native access
This is 2 pronged but they're related. In summary: 1: traktor 2 will not run on my 'new' laptop despite being installed and showing in Native Access 2: traktor 3 is installed and recognised by Native Access on my main dj laptop, but doesnt appear in my applications in Native Access on my other laptop or on the website. 1:…
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TRAKTOR KONTROL S4 MK2 HW not appearing in Native Access App
Hi, I've been trying to re-install my registered products, but they don't appear in the Native Access App. I've tried updating my mac system to the latest (12.5.1), shutting down, logging out and back in, waiting etc... nothing works. Can someone tell me what I am missing here ? Thank you!
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help, controller installer does not install
only the error message that returns me, both in version 1 or 2... I can't install... it says that I don't own the editor controller. I need to edit my maschine or rather restore my map configuration on it.
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One By One Activation?
Manually activating Kontakt Libraries 1 by 1 through Native Access is a b*tch. There has to be an easier way.