Why doesn't Leap show up anywhere on NA or my serials and products?

YoungTae923
YoungTae923 Member Posts: 1 Newcomer
in Native Access

I got a Komplete 15 bundle because I owned a Novation controller a while ago, but Leap was no where to be found. I didn't mind it at first, because I didn't really have a use for it, but I bought the luxury Hip Hop bundle today and I wanted to try it, I looked everywhere it could possibly be, but I couldn't find it. I saw that a lot of people were saying to delete the xml file in Service Center folder but that file isn't there, I have tried to uninstall and reinstall, and I am not sure on what to do. Any suggestions? I am on Windows 11, NA version 3.17.0

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Answers

  • DunedinDragon
    DunedinDragon Member Posts: 1,111 Guru
    edited April 5

    How do you have your filter set on Native Access? The Hip Hop bundle should be listed under All but definitely under the category of Expansions. Leap is just a facility that uses the library and is provided as a part of Kontakt 8.

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