How to stop Native Access from updating automatically

seychmar
seychmar Member Posts: 2 Newcomer
edited April 19 in Native Access

I am running Mac OS Mojave and wish to stay on this OS for the time being. How do I stop Native Access from updating automatically on exit? The latest version does not run on Mojave.

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  • LostInFoundation
    LostInFoundation Member Posts: 2,032 Expert

    Begging NI on your knees to let us install what WE want and not what THEY want 😂😂😂

  • seychmar
    seychmar Member Posts: 2 Newcomer

    I have no problem with NI deciding that they wish to only support newer operating systems for new versions of their products. What I cannot accept is an installer not checking if the version it will install is actually compatible with the OS running on the computer and, if not, leaving the old version in place, as all other installers do.

  • Rich_NI
    Rich_NI Customer Care Posts: 112 mod
    Answer ✓

    Hi @seychmar

    Please try installing the following version:

    https://drive.google.com/file/d/1o8jA4BGNAduSVsUk4gnfc2XVMzGaBwtV/view?usp=share_link

    This version should switch off the auto update mechanism on 10.14 systems.

    If NA2 continues to request an update when running this version, please reach out to our support team via the following form so that they can troubleshoot with you directly:

    http://bit.ly/NIsupport_install

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