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Komplete 14 Standard Upgade disappeared from account, locked serial key
Recently I got Komplete 14 Select with Upgrade to Standard, everything was fine until yesterday I've noticed that half of my libraries disappeared. I've checked on the website and my upgrade to Standard version is just not there. I've tried to re-enter my key but Native Access showed an error message that the serial key is…
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Is 'Maschine 2 Essentials' + 'Maschine 2 Factory Library' the same as "Maschine 2" in 'Nat. Access'?
I apologize b/c I had a similar question a while back, but now I have a new PC and just wanted to double check. Since I had 'Maschine 2 Essentials' first then upgraded, my 'Native Access' shows 'Maschine Essentials 2' & 'Maschine 2 Factory Library'... In the tutorial videos it shows "Maschine 2" in 'Native Access', but I…
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Native Access 3.8.0 product issue
Hello everyone, I'm having troubles with native access. I just bought a NI product and I have a serial number, but when I open Native Access 2 it doesn't show anything! If I login into my account on the website i can see my product and I'm sure I logged with the same email on native access. If I click on "Add Serial" it…
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Do I need 'Factory Selection 2' if I have 'Factory Library 2' and 'Ultimate 14'?
I have 'Ultimate 14' and installed the 'Komplete Factory Library 2'... In 'Native Access' there's "Factory Selection 2" next to it. It's quite a bit smaller. Having the 'Factory Library 2' installed; do I have all that content already? Is there any benefit of installing the "Selection 2"? Any help would be great. Thanks
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Why are there 2 different shortcuts available, and the '64-Bit' one isn't the one on desktop?
When I install a program, there'll often be a shortcut made on the desktop or when I click on the "windows" icon; I can see the newly installed and create one. I realized sometimes there's another shortcut available in the "recent". (ex. I installed 'Maschine 2' and it put a 'Maschine 2' shortcut on the desktop. I later…
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Is it okay to disable "NI Accessability Helper" in the 'Startup' menu?
Is it okay to disable "NI Accessibility Helper" in the 'Startup' menu? It doesn't seem to take up much of anything; so it's not a big deal, but if I understand what it does, I won't have to use it b/c luckily I'm not visually impaired. LMK what you think
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I got Native Access 3.1.0 working on windows 10 AMA
Just as the title implies, I know this is a widespread issue, and many have opted to stick with the legacy Native Access. I'm here to help.🙂
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Native Access 3.5 - Downloads failing every time
Hello, I've recently moved to a new PC running Windows 10 and every VST install/update via Native Access fails. The download gets stuck at 240kb and the estimation time constantly rises until the download fails. I have no firewall / anti virus settings blocking NA 3.5. I have Komplete Ultimate 11 and every VST included in…
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How do I set the default look for kontact 7 player as the old look without switching it every time?
How do I set the default look for kontact 7 player as the old look without switching it every time? I prefer the look where you have all your plugins on the side and you load them in the right... It just always switches to the new look but I don't know how to set it as default? This pic is what I like it as...
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Native access constantly failing to download everything.
Hi all, I've just bought a new Macbook pro M3 Pro because my old MacBook Pro 2013 is broken. It was running native access 3.7 I've downloaded Native Access 3.8.1 and nothing will download. All I'm getting is Download failed. I'm not a massive tech head so am I missing something obvious. Please help, its very frustrating.
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Where can I find if NTKDaemon update to m1 native?
I've received a reply that NTKDaemon (the native access installer) is not m1 native yet. Then where can I find if NTKDaemon updated to m1 native? I can't find any information about it in "Compatibility of Native Instruments Products on macOS"
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Native Access 3.8.0 now live!
Hi all. 3.8.0 has finally been shipped! This is the release that we hope should address some download issues, and officially supports Sonoma for MacOS. We did a lot of work on the tech behind the scenes, so we're monitoring this version very closely. We welcome any bug reports through our support workflow here, so we can…
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Native Access cannot display the library correctly
Native Access cannot display the library correctly, and Kontakt cannot display it properly either. I recently purchased a library for Cinematic Studio, but after entering the activation code, Brass cannot display properly My kontakt doesn't have Cinematic Studio Brass
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NA2 requires VPN to avoid 'waiting for connection'
I've found that Native Access 2 does not play well with my very effective Internet boundary protection. I run a Ubiquiti Dream Machine for boundary protection and whereas the old NA was perfectly happy NA2 just sits at waiting for connection. If I activate a VPN on the computer running NA2 then it works perfectly. Seems…
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Issues with Native Access - 22nd and 23rd of January 2024
Hi everyone, PM of Native Access here. We had some scheduled maintenance slated for today. Unfortunately, we encountered a severe issue in some of our underlying services that we’re still busy resolving as a result of these efforts. Sadly, none of these issues occurred on our internal infrastructure during testing. As a…