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All of my products are missing in Native Access
All of my products are missing in Native Access... I am getting an error message that says "Oops... Looks like nothing comes up for "" Never have had this before.... Help?
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NA (2) opps error message
I pulled up NA (2) today and noticed the opps error message. Deleted the XML file, reinstalled NA and its still there. What else can I do to resolve this? I haven't made any changes to my NI products and my login is the same as before.
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Download/Install stuck
I'm trying to install Thrill, and its just stuck. It's a decently large file, 30+ gb. Downloaded it over night, woke up and it was just constantly "installing" with that bouncy progress bar at the bottom of the window. I read somewhere that if you delete the file folder it'll reset the download, but it didn't no matter…
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Asking to Install Already Downloaded Plugins
I'm currently on a Macbook Air, and I have installed many of the plugins from Native Access. However, after downloading Shreddage Stratus & Precision, NA says that my plugins aren't downloaded and that I have to install them. However, I can clearly still see the plugins in my folders, along with their files, so I'm not…
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Native Access Won't Install (can't locate mia.lib file)
Looks like when I attempt to install Native Access 2, it will not install and tells me that it can't uninstall my older version as well. I get an error that stats can't locate mia.lib file. Has anyone seen this on Windows 11?
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Native Access 2 cannot be installed
Opened a project in Reaper, Kontakt required an activation, OK, let's download NA2, run it .... and here we go: Now, why the hell did you DELETE the original version of Native Access WITHOUT asking me? Now, I have neither NA1 nor NA2. Do you care to test your software at all? This is below any standard, even kids in school…
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Please Help, Native Access suddenly doesn't see my Kontakt, doesn't let me relocate or install it
Hi, I'm in the middle of an emergency and any help would be appreciated as the customer service replies after one day if you're lucky. I opened my Logic project, as every morning as I'm in the middle of a production, and I need to deliver 45 minutes of music. For unknown reasons (as I worked until yesterday night and I had…
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Getting Loading Products just spinning in Native Access and have tried everything
Any advice? I've gone through all the troubleshooting. Installed and reinstalled. Cant figure it out.
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Mac : Library folder weird places
Suddenly when downloading complete 14 to a new Mac, this appears on my sample drive, and not in the folder meant for Native Instruments, and what is this filter? Best regards JJ
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Native Access asking me to "Install" already installed libraries!?
Hey, does anyone know why Native Access has "install" next to an enormous number of my already installed libraries? Everything was working fine yesterday. This morning I tried to open an older cubase session from earlier last year but I'm not sure why that would be the issue. Upon opening that session I did get the…
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Native Access & Kontakt, products show as not registered
im currently having issues with native access and kontakt. Everything was workin find until I woke up today to make some music. It kept saying that I needed to activate my kontakt, which I did. Then it wouldn't let me install any of my product, so in order to fix it i tried to delete the player and reinstall. The problem…
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Native Access VST3 plugins show up in Ableton but don't work.
If I press delete to remove the plugin from the audio effects track, and try to put it on there again, I see this. And Ableton crashes. This happens with Reaktor 6, Supercharger, Replika, Phasis, and Solid Bus Comp. I have not tried any other plugins. All of them are in the same system folder as my other VST3 (C:\Program…
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Native Access Q1 Update
Hi everyone, Welcome to another quarterly update! Before we jump into things, I want to deeply apologize for the service instabilities on January 22, thank you for your patience, and remind you that our services are back up at usual capacity. I’ll follow up with more information after our postmortem to share what happened…
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Folks saying they cannot download... should upgrade to Native Access 2 (black)
There are closed answers saying to contact support... that is not likely necessary. If you are using Native Access 1 (white version), you should update manually to version 2 (black version). I was not getting prompted to update, but once I did, some licenses magically showed up, including Schema Light.
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why didn't native access show the items I purchased?
why didn't native access show the items I purchased?