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GR 7 Pro has disappeared from latest Native Access
The other day, I attempted to launch GR 7 Pro and was hit with a "Subscription Canceled" message. I went to NA to see why I was getting that knowing that I own GR 7. In NA, it showed GR 7 LE, so I tried to uninstall it to get a fresh copy. I went through all the steps to remove the files and re-added my serial number, and…
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'Empty' items show up in the Library view of Native Access
I am running Native Access 3.9.1 (92457bd / 1.16.0.0) on Windows 10 (latest version/update). It starts up ok, seems to work ok, except that I have four 'empty' items showing up at the beginning of the library view. These items have no image, no name, no size, they do not open. Any idea why are they there and how can I make…
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NI access deleting packs and not responding to keys from kontakt7
hello, sorry if this is just me but yesterday i noticed NI access deleted a few of my packs, tried open kontakt 7 and is asked for my serial number to activate when its already been activated in standalone. click the link to activate and it takes me back to NI access with no other pop ups. then noticed most of my library's…
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Is it normal that 'Piano Colors' is quite a bit harder on the PC to run?
I know certain 'VST's' are harder on the PC(CPU,ram,disk...). The "sessions guitarist's" are harder than many others. I only tried using 'Piano Colors' a couple times, and it may have been a coincidence, but is it known to be quite a bit harder on the PC?
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Why does the installer require Rosetta?
I am trying to install Native Access on my Macbook Pro with M3 Pro chip, but during the installation process I am required to install Rosetta. I therefore doubt that the installer does not yet have a native version for Apple Silicon while the Native Instruments programs themselves do. Is that correct or is there something…
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How do I remove NULL/blank content from Native Access
Hi all, I'm on a Sonoma mac and running Native Access 3.9.1. Ever since 3.9, Native Access has offered me two "Available" blank items. I am sure that it is just a database error, as I am not actually missing any content. However, it does mess up the display. Is anyone else experiencing this? Any fixes?
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Open-box Guitar Center purchase Serial Number already activated
I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the controller over the weekend. Just purchased this guitar center open box yesterday afternoon and I cannot do anything with it at this time… Below is the support request and thank you…
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Problem Native access windows 10
Hi everyone, I have a big problem, I tried to install Native Access 2, and I tried to install all the KOMPLETE 14 STANDARD, but it doesn't install anything, it always gives me the same error: Download failed. It won't let me install anything at all. I'm a little angry because I can't use anything. I uninstalled everything…
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Traktor Pro 3 takes forever to install, doesnt complete installation
just like the title says, I tried logging out but when i log back in the program automatically start downloading again. Tried to delete Native Access but when I re-download the program it picks up with "installing" Traktor Pro 3 right where it left off.. Been going on for 3 days now, i need help to make this work
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help! Kontakt not working at all
hi all. no idea whats changed but suddenly kontaky isnt working and loads of my libraries are not showing up in NA. any ideas?
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HEY GUYS! I NEED HELP ! (N.A. exclamation marks)
yesterday everything is just fine but today I opend fl trying to do sth beats and i found that my kontakt 7 bank is demo ago and could not load any contents and when i opend native access it shows like this almost all my instruments is showed with a grey exclamation mark i cant install or do anything to the instruments…
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Numerous problems with Native Access, Apps stuck in Demo on Mac Studio.
I'm having many problems ketting my Komplete 13 upgrade up and running on a new Mac Studio. I really did not expect there to be so many problems installing and using the products from such a long established company. I have spent something like 10 to 20 on the process hours so far. All installations when attempting to…
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Native access updates three applications not working
Everything was working fine, untiI recently I switched on NA to discover I had to update to Native access 2 plus quite a few updates, nothing unusual about that, except three just will not update- Komplete Kontrol, Kontakt 7, and Massive 3.2.0, 7.8.1, and 1.6.0 respectively. I get an error message "Download failed,…
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Reinstalling Native Access, starting from scratch?
I was going through a process of deleting Kontakt 6 this morning, and then ran into problems running updates/instals with Native Access 2. 'Could not create new file or truncate existing file' The paths are set correctly on file management. Just thinking I may need to set up everything from scratch. Is there an uninstaller…
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Native Access downloads are slow
Hi NI Right now it is around 4AM Sydney Australia (8PM Berlin) Your internet downloads are currently slow - averaging 30Mbps over the last few hours My cable internet is fast - 250Mbps and stable night and day I have read several other question posts regarding this but the response typically queries the user's setup,…