Kontakt and Everything is completely Broken, how do I fix this.

jessescott09

So ive had Native Instruments for a little while, and it worked fine. Until I tried to move it to a different drive for space reasons. Than, for some reaosn the Native Access disconnected from the Kontakt app. I still have the Kontakt app, but when I use it it prompts me to activate it with Native or use the demo. Native put Kontakt on the "repair" mode, but whenever I moved it to a new location it would say its invalid, and the download would fail whenever I tried to redowload it. So I tried to completely uninstal Kontakt and redownload it, but it always says "download failed". After a while of struggling and trying various different offered solutions, I decided to try and just competely delete everything related to Native, and than redownload it, resetting the app that way. Unfortunatly, this didnt work, and when I redownloaded it, everything was put in "repair" mode, with the same previous problem that Kontakt had. I cant use anything. Its been a day now, and I need this to finish important music projects.

PoorFellow

https://community.native-instruments.com/discussion/40026/kontakt-and-everything-is-completely-broken-how-do-i-fix-this

With the amount of forth and back actions done by you and the problems that you have aggregated then I think that you need to contact N.I. Native Access and Installation Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care