Where can I install Maschine 3 SW if it is not showing up within Native Access? [MK3 Owner, Dec24]

djFresh
djFresh Member Posts: 8 Newcomer
in Maschine

I've read that it says that you need Maschine 2 SW installed first but don't see that within Native Access 2 either?

I have input the HW Serial on the back of the New Maschine MK3 and it doesn't show anything else…..

Please help!

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,131 mod
    Answer ✓

    Hey there, As mentioned in another thread, @djFresh I see your request in our sytem, my colleagues will get back to you.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,092 mod

    Hello,

    that's a known problem, you should contact support and they might put maschine 3 software into your account. BTW you don't need maschine 2 software. I can also mark @Jeremy_NI and maybe he can help.

  • djFresh
    djFresh Member Posts: 8 Newcomer
    https://community.native-instruments.com/discussion/comment/202872#Comment_202872

    Thank you @Uwe , I hope they can help soon!
    I have been excited to use it and had put a lot of time and effort into deciding that NI Maschine MK3 was the way to go, I certainly hope it is!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,131 mod
    Answer ✓

    Hey there, As mentioned in another thread, @djFresh I see your request in our sytem, my colleagues will get back to you.

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