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Still have the issue where it is stuck "Searching for latest update"
I have read many, many articles on this issue of Native Access being stuck at "Searching for the latest updates". I have disabled my firewall, disabled defender, added new rules ot inbound and outbound, rebooted in safe mode with networking and not ONE single one works. I am completely fed up with this and am going to…
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Can you reset serial number for machine mk3
Hi I purchased an used machine mk3 and I was wondering if you can reset the serial or reset the machine itslef
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Feature Request - Please stoping NA stealing the cursor when it's updating plugins
Ello! Today I had 12 updates for various Native Instrument plugins. I hit Update All and decided to do some work. I was trying to write an email, but every few seconds, my cursor focus was being stolen by Native Access. It was so frustrating, trying to type something and having to repeatedly click on my web browser to…
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Activating Skanner in NA?
In the past I've always had Skanner in NA as well as Skanner XT but I can't seem to see Skanner anymore. The problem is I want to be able to use the Reaktor ensemble 'A Skanner Darkly', which is a mod of the original Skanner (not XT) but it's refusing to open, asking for a Skanner activation and the Skanner XT activation…
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Paid and received order confirmation, no serial number email though...
I purchased the bundle pack containing Komplete 13 + the A61 midi keyboard. I received an order confirmation along with my order number "Your order number is: _______" but no email regarding my serial numbers to register my license. I saw a post here a while back that someone ran into the exact same issue as me. Can't even…
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Tips: Can not install NA2 by dragging and dropping (Mac)
If this happens, then you probably downloaded the wrong installer, you need to check if your Mac has an Intel processor or an M1: Does My Mac Have an M1 or Intel Processor? For all Mac computers equipped with a Silicon/M1 processor, please use the ARM installer. For all Mac computers equipped with an Intel processor,…
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Installing Komplete on c drive or ssd srive
I've just purchased komplete 13 collection and downloaded the programs to c drive and the instruments and effects went to a USB drive however I'm running out of space on my c drive and will need to upgrade to a larger ssd drive if I clone my c drive to a larger drive will the programs and instruments and effects still work…
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Native access helper not installing
I have deleted everything they asked for in all the folders and restarted and reinstalled and its still not working I really need help 😫
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Relocation in progress hangs
Hi. I’m trying to relocate my libraries to an external drive. I went into the NI folder and copied the libraries to the new drive. Changed library location to the new drive in Native Access preferences. I hit relocate all and it just hangs. I hit cancel, and then hit relocate all again, and says Relocating 30 Libraries,…
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Maschine Mk3 & Komplete Kontrol S25 already registered
I got Maschine MK3 and Komplete Kontrol S25 from a 3rd party store when went to native Access to register them it's says already registered. Is there anything I can do to override this
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Is Traktor Pro 3 v. 3.2.0 compatible with Mac OS Monterey?
I haven't upgraded to Monterey, because I was waiting for confirmation of compatibility with Traktor. Now I believe the latest version of Traktor IS compatible with Monterey. My question is: can I upgrade to Monterey and still use Traktor 3.2.0? And if not, how much, if anything, does the upgrade from Traktor 3.2.0 to…
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The download speed is extremely slow,about 1~10kb/s
Please ask officials to handle it and speed up the download. Why is the download speed of such a good product so slow?
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Komplete 13 Upgrade & HD Storage
Hi All, Getting back into the groove here and want to upgrade from 9 to 13. I'm sort of unfamiliar with the Native Access... which I understand that is used to download sound libraries to use. (sorry it has been a few years since I have been actively writing!) I like having things on-hand and ready to create with. I'd like…
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Trying to install maschine……Repair sign
I deleted maschine from my mac a few years ago. Now I want to install it on a newer mac.’This package is incompatible with this version of macOS’ message comes up. All other products have uploaded apart from Maschine 1.8.2 hope someone can help me. thanks folks
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No text on Native Access software, Only Images.
I’m having an issue trying to update all my native products. When I open Access I just have product images and no text or clickable links. I’ve uninstalled and reinstalled, deleted all data from roaming app folders and temp folders as well as various user folders, I’ve also done a search to find any native access folders…