i need help my product on native acces is gone ,,

Julianaja

how to solve this ,, try to log in log out ,reinstall native acces and delete xml file its dosnt help ,,

Arrrlex

Here's a post from the NI Product team, might be worth following the discussion there: https://community.native-instruments.com/discussion/28077/issue-with-native-access-3-9-1-not-displaying-anything-any-content#latest

Monochrome

No need to use an older version as the issue has been resolved already:

https://community.native-instruments.com/discussion/comment/143011#Comment_143011

I can confirm that the issue is gone:

AdelV

+1 Same here

Julianaja

is this maintenance? 

AdelV

https://community.native-instruments.com/discussion/comment/142949#Comment_142949

Wasn't announced - looks more like malfunction.

Monochrome

Same happening here...

Julianaja

I hope this just bug or maintenance ,,😢

Wassup

I'' assume it's a server issue. Libraries show up in Kontakt.

Julianaja

thx all for answer , if found solution please share

Marc Danzeisen

Same here!! WTH? empty. But yes. Shows up and works in Kontakt7. Anyone else not liking the new 7 player? It's frustrating.

Arrrlex

Here's a post from the NI Product team, might be worth following the discussion there: https://community.native-instruments.com/discussion/28077/issue-with-native-access-3-9-1-not-displaying-anything-any-content#latest

Julianaja

Very thx for answer

Jai Narine

Just opened NI same ******, can't get access

Tipoune

Same here....

native access tires me !!!

PoorFellow

At this point then try using NATIVE ACCESS 3.8.0 (might require a computer reboot) but beware of the auto-update !

Ref. : Issue with Native Access 3.9.1 not displaying anything/any content

Monochrome

No need to use an older version as the issue has been resolved already:

https://community.native-instruments.com/discussion/comment/143011#Comment_143011

I can confirm that the issue is gone:

themixtape

This March 25th issue has not been resolved. A ton of people, myself included, show NOTHING in Native Access.

It shows Reaktor Player, Kontakt Player, Controller Editor.

W T F? I use Maschine (and have for years), I also have a license for Komplete 11, with the piano expansion thing. I can't install any of it. Not one thing.

This is infurating. It all started when my version of NA (whatever it was) forced update to 3.10.

Tried using older versions of Native Access... 3.8, 1.14.1... nothing. Insanity.