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unable to log in to native access
upon log in it says athentification error ????
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How do I transfer licenses and programs from old setup to new??
Please advise I am about to upgrade my computer from an old Mid 2011 IMac- MacOS Siera 10.12.6 system running Pro Tools 2018 12 to new Apple Mac Studio M@ Max Chip & the latest version of Pro tools and the latest Mac OS. What do I need to do make sure all of my Native Instruments programs,Licenses and plug ins transfer…
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Is it possible to replace the license of VST?
Greetings, I bought Alicia's Keys a month ago at 49,99$ price. It was on discount along with other VSTs. I only heard how the VST sounds on YouTube and never managed to try it out myself (I don't know is it even possible to borrow it DEMO). I can't say that I don't like the VST but honestly it is not what I expected. It…
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Native Access unable to log in
It's been over a week and I still can't log in to Native Access. How many MAC users are having this issue? Not only on Intel machine, but two separate M1 machines. Support is extremely slow to get back, and give me the same answer every time. Of course I've deleted, restarted, and re installed NA. What's going on and how…
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New product -Serial invalid error
Hello everyone I just bought a brand new mikro mk3 and as I was trying to register my hardwares serial number I keep getting an error code. Does anyone have an idea why or how long can this take to be resolved? I received an email [Request received] 4203420 - Registration Error and responded to it with the requested info…
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Serial number activation for Komplete Audio 2 gives error
I bought the Komplete Audio 2 (+ Komplete 14 Select), but I am (or Native Access is rather) having issues with adding the serial number. Ive tried it on both my pc and laptop, and on old and new version of NA. Does not help. Could I please get support for resolving this?
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Why do I get error "That path is invalid" for folder with .nicnt file? (Acou6tics)
I had to reinstall Native Access and the library Acou6tics by Vir2 Instruments. Now that I try to "Locate" the Acou6tics folder (which contains the Acou6tics.nicnt file), I keep getting the error "That path is invalid". I have no idea what to do. I have no problems with other Vir2 Instruments libraries, even though the…
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Impossible to Install any application with Native Access 3.8.1 (Windows 10)
The only message I got, is "Download Failed" Unable to work with this Software today ... The services which works for my S49 MK2 Komplete Kontrol keyboard, are always in disabled state. I need to activate them each time I want to use my midi keyboard ! I'm very near to pen my window and throw this Native "Instruments"…
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Server authentication like its 1999
If there's one lesson to be drawn from today's (1/22/2024) NI outage caused by human error, it should be that NI hardware and software shouldn't have to rely on any server for functionality. Are we living in 1999? I never thought I'd encounter something more troublesome than iLock in a million years.
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Navigate Komplete Kontrol with M32
Hello When I try to navigate the Komplete Kontrol software via the M32. If I select browser mode and start to navigate between instruments, loops, one shots etc.. Once we select a sound, how can we back out? It seems like I will select an instrument can here some sample sounds but if I would like to back up a step and…
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Native Access suddenly thinks I have no products.
All of the sudden, out of nowhere, in the middle of a project, Native Access suddenly shows no products in my account. It says "Oops... Looks like nothing comes up for "" " There is nothing available on line in terms of resolving this issue. Does anyone know what could possible have changed all of the sudden?
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why native instrument showing after installing few steps loading products?
why native instrument showing after installing few steps loading products?
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NI access wont let me add lib folder
Hey guys Im trying to install this lib. I have downloaded the Lib via Pulse and its on my sample drive. It also shows in NI access however when I "locate" the lib, I get this error: Any ideas?
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Native Access hangs - new MacBook Air with M2 chip
i'm a beginner and haven't used my Mk3 in awhile. trying to get back. i recently upgraded my computer to a MacBook Air (M2, 2022) running Monterey. i tried to install the new software using the M1 Mac OS link. The software is not loading and i'm getting this message 'Dependency installation process is taking longer than…
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Logout/Login issues and Native Access malfunctions
Hey all, On May 8th or May 9th, some of you may have noticed your Native Access malfunctioning. We tried to upgrade our backend systems to improve security, but it led to exposing a tech issue where we did not redirect you to the login screen when your session expired. We have plans to try again, which is largely what this…
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Hardware Connection Service instalation error
Hi everyone, is there any fix for the error ''grant full disk access to Native Access and NTKDaemon'' ? I spent two days trying to get the HCS to install so i can finally use my brand new Komplete Kontrol S61 and it just won't work. i've done literally everything i found online and still nothing. I contacted the NI…
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I submitted a trouble ticket 24 hours ago no reply
I submitted a ticket 24 Hrs ago and haven’t gotten a response i completed the support tool export and sent it over and got no response. I have a ticket number if you want.
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Can't use Native Access due to recent update
Are there legacy installs of Native Access? I have OS catalina 10 on my iMac and the new Native Access requires 11 or higher.
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Native access two question
When was native access 2 released ? thank you
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Error Installing NTK Daemon Service
I use Kontakt 4 on Windows 7 (I know, I'm one of those old-school girls with an old machine, as that's what works best for me), and I'm trying to install the NTK Daemon Service for Native Access 2. Unfortunately, however, I get this error when attempting the installation. Windows could not start the NTKDaemonService…