Logout/Login issues and Native Access malfunctions

Hayo_NI

Hey all,

On May 8th or May 9th, some of you may have noticed your Native Access malfunctioning. We tried to upgrade our backend systems to improve security, but it led to exposing a tech issue where we did not redirect you to the login screen when your session expired.

We have plans to try again, which is largely what this latest release tackles. We're still hard at work on the download improvements and uninstall, alongside researching Daemon stability concerns, but I wanted to take a moment to apologize for inconveniences there.

We're revisiting this in early June and will notify you with more info in anticipation when we start and when the process is done. Bear in mind, when we do this, your login session will likely be invalidated and you'll need to log in again, but you should no longer have your app behave oddly. We're prepared to hotfix if this is not the case, however. I will keep you posted.

Thank you for your understanding, and apologies for the inconvenience.

KIRI

So is this why I'm getting the following error code? and is there any workaround or should I just revert to using Native Access 1?

Vocalpoint

This is not due to anything that happened in May.

And it appears your Native Access 2 is outdated as well. 3.4.0 is the current version. I would update first and then try it again. The install process will remove and replace the NTK Daemon service.

Are you on Mac or Windows?

If it's Windows - I have a workaround - if it's Mac - unfortunately I am not familiar with how NA2 works on that OS.

VP

PoorFellow

https://community.native-instruments.com/discussion/comment/81430#Comment_81430

N.A. 1 is considered as obsolete by N.I. , and as Sunborn says update tn newest : Native Access 2 / 3 : https://www.native-instruments.com/en/specials/native-access-2/