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Timecode signal routing problems in traktor 4.1.0
I came across a strange fact in the update to 4.1.0. If you send a timecode signal to both adjacent channels A-C or B-D, only channels C and D work and can be controlled. If you send only to A and B, then they connect and are controlled by a timecode. Although on 4.0.2 the control works on both channels with absolutely the…
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Kontakt 8 AU is not found in Maschine 3, but is found in Maschine 2
I'm wondering if I'm the only one with this problem. Kontakt 8 AU is not nowhere to be found in Maschine 3, but it is found in Maschine 2 and in Logic Pro11.1. Kontakt VST is there in Maschine 3. It does matter, because if I use VST version it might be a chore to replace it later with AU in all my projects. I have…
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Strange Maschine 3.0 Crashing Bug to report
This seems like maybe an edge case, but it happens very consistently on my system. I am running Maschine 3.0 on a Window 10 machine. I have two computers connected to a docking station, and i toggle between my 'music computer' and my 'work computer' using a simple usb switch. Maschine crashes every time i switch to my work…
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Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
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Maschine Central doesn't work on high velocity notes
There is a bug in Maschine Central, I just tested in Maschine+ standalone, but the thing is that the highest velocity in the multisampled instruments only go up to 126, so if you play hard it doesn't sound, and is much more frequent than I though when I hit the maximum velocity while playing and it just drop notes. it is…
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Missing 'load into deck' options
Hi. I am running Traktor Pro 4.02.13 and I noticed a weird thing: when I right-click a track, the 'Load into…" options are different on a track-by-track basis. I have created a couple of screenshots for you to see what I mean. In some cases, all I see is remix decks C and D, in others the two Remix Decks and Deck A. For…
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Battery Crashes when accessing Edit->Preferences->Library (Crashlog provided)
Hi, as the title says Battery crashes upon trying to access Edit→Preferences→Library. The following steps have already been taken: Uninstall Battery (removing all residue files manually as well) Uninstall Battery Library (removing all residue files manually as well) Reinstall Battery through Native Access - Update Battery…
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Maschine Mikro MK2 “Drivers Unavailable” Problem
Hello, I’m experiencing problems with a couple year old Maschine Mikro MK2, in which Windows keeps telling me that the drivers for the machine are unavailable. I downloaded all the drivers from online and Windows is on the newest, updated version. When I try to manually install drivers on Device Manager it says Windows…
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Issue with KK (Komplete Kontrol): "Waiting for product scan...".
Komplete Kontrol Software doesn't work. Hello! Since I updated many Native plugins (including Komplete Kontrol) recently on Native Access, my KK software doesn't load. Before the update everything worked fine, but now the message "Waiting for product scan..." stays on display on the loading screen of the standalone…
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In Electric Vintage, the "muted notes" knob is backwards
In Session Guitar Electric Vintage, when the "muted notes decay" knob is set to long, it instead cuts short when releasing a note, and when the knob is set to short, it instead fully sustains. That's the inverse of what I expected.
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Crossfader bug or faulty Kontrol S4Mk3?
The crossfader enable/disable status isn't remembered on exit app. If I disable crossfader AB and CD on gui, when re-open application, Crossfader A and B back to be ON, desired behaviour would be stills disabled. Edited: I suspect my Kontrol S4-Mk3 have some kind of issue on crossfader front selectors, because A and B…
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Issues with Traktor Pro 3 and Windows 10 AMD Ryzen 9 (8 Cores)
Hello everybody, i own the Traktor Software since years, but had some issues with my laptop and decided to buy a new Laptop. It is a ASUS ROG Zephyrus GA501I with an AMD Ryzen 9 Processor and Windows 10 64 bit. I am using also the S4 MKII for audio interface and to control the software. The Laptop is brandnew, but…
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scarbee A-200 keeps popping up with "update" after complete reinstall
I installed scarbee A-200 multiple times. deleted everything, reinstalled and it shows up fine inside the list in Native Access. But as soon as I relocate the library from the /user/shared/ folder to the root directory of my hard drive (where I keep all my other NI libraries), it starts offering me to "update" it. Of…
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Why oh Why Did I Update my Cloud Supply via Native Access??? Now I am Hosed
I should've known better, but in a fit of optimism I upgraded to the latest Kontakt Player and Cloud Supply and now when I open any Cloud Supply patch, I get the "missing content" error. 652 missing samples! Of course these samples do not exist anywhere on any of my hard drives. And every patch I load seems to be just fine…
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S88MK3 Midi works but locked out of deeper integration and browser/daw functionality..
Okay. So. I started off with a unit (S88 MK3) that didn't want to connect right out of the box. It ended up showing up as a corrupted driver connection and wouldn't show up as a named device in device manager, which also meant it wouldn't trigger a firmware update in the MK3Updater. After a few hours of staring at the…