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TP4 M1 MacBook Pro crashing with split screen.
Hi all, when attempting to split screen on Mac OS 15.1 with any window along side Traktor, Traktor will crash. By screen split I mean when hovering over the full screen button at the top left of a window, choosing full screen and placing two windows side by side, Traktor is the only application that appears to crash when…
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How do I contact NI for a new welcome voucher?
I recently bought a brand new Maschine Mk3. Today I found the email with my welcome voucher of Komplete Select and also a $25 voucher. I tried to enter them both into checkout and it says it is not valid. I can't find a way to contact support so I'm posting here.
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Maschine 2.18.4 Won't Play in Standalone
When I click play in the software, it will not play the selected pattern, and does not show the play bar moving across the pattern. If recording is active and I hit a note it will record that note at various positions in the pattern, but it still never plays back the pattern. MIDI Sync is turned off in the settings. I'm…
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Ozone 11 Elements GUI size problem
Hello, Everytime I open Ozone 11 Elements in my DAW, there's this one window Help us improve our experience. I think I'm supposed to click on a button down here so the window disappears but it is hidden and I can't move the window so I'm just stuck here. Does anyone knows how to fix this ? Thanks.
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Maschine+ not connecting to NativeId
Hello, I am trying to begin using my brand new Maschine +. I successfully connected to wifi network and I am trying to connect to my native Id account. The device does not load QR code and it does not allow me to log to my native ID account. Do you have suggestions to fix the issue?
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Issue with chord tool routing.
Hi, I am trying to route kontakt8 using the chord tool to another track so I can see all the notes in the chords and not the single key. When I do this, the notes appear but continue indefinitely even after releasing the key on the midi keyboard (see photo). Is there any way to fix this? Thanks.
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Cannot open the Ableton Live12. Until recently everything worked.
Cannot open the Ableton Live12. Until recently everything worked. Native Access is updated.
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Updated to latest Komplete Ultimate and Komplete Kontrol gives me troubles
Hi there, I'm running Logic Pro 11 on a M1 Max MacStudio, OSX Sequoia 15.2. I've just updated to Komplete Ultimate 15, put everything up to date with Native Acces, and here's something that had never happens before, while trying to load some presets of NI instrument through Komplete Kontrol (or reloading old projects where…
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Allow the chord tool to input all notes from the chord, not just a single key
This can currently be done by routing to another track or putting kontakt in the output FX, however when I do this the notes on the chords continue indefinitely. There doesn't seem to be a key stop code in the programming.
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How to fix "Installation failed: invalid location" / "Review your location ..." error messages
Hi. I'm running the most current version of native access. I've had this bug for quite some time now, and I've already deleted all the files associated with kontakt 7 and uninstalled and installed old and new versions of native access, and restarted my computer a bunch. And now even after doing all that, when a product…
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Kontakt 6 crash
i just got contact 6 and its crashing every time i open it here's crash log
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Kontakt 7 randomly freezing for minutes and crashing
I've been avoiding using Kontakt since I've had this issue for ages. Kontakt randomly freezes for up to 2-5 minutes at a time, and also freezes my DAW along with it. In rare cases it causes my DAW to crash entirely. I have a video recording of Kontakt freezing here. Freezes occur at 0:29, 1:19, 2:13, 3:09. (I'd like to…
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Traktor Pro 4 Stability Issue ?
My name is Alexey, and I’ve been a longtime user of NI products. Recently, I started experiencing an issue with Traktor Pro software. I recently upgraded from Traktor Pro 2 to Traktor Pro 4, but now the software shuts down unexpectedly. I’m also using a Traktor Kontrol S2 (2011 model). I replaced USB-B to USB-C cable, but…
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I cannot control the Komplete Kontrol plug-in or app w/ my KK S-Series mk1 88
Hi all, I just updated to a new MacBook Pro (Silicon M4 Max on Sequoia) and reinstalled ("repaired" in Native Access 3.16.0) the Komplete Kontrol app and plug-in (now v3.3.4), along with a few instruments (Machine, Kontakt 6 Player, Retro Machines mkII) in order to run a few tests. I've also installed Logic Pro 11.1.2 and…
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Mac mini M2: Maschine 2 works great, Maschine 3 glitches even pressing the caps lock key
Mac mini M2 here, Maschine 2 works great, Maschine 3 glitches even pressing the caps lock key. No joke. It glitches randomly otherwise, but I can make it glitch on command with the caps lock key. However, running as a VST, maschine 3 doesn't glitch… both ways using the same audio settings. I hope they are working on bug…