How to fix "Installation failed: invalid location" / "Review your location ..." error messages

Mylifesucks

Hi. I'm running the most current version of native access. I've had this bug for quite some time now, and I've already deleted all the files associated with kontakt 7 and uninstalled and installed old and new versions of native access, and restarted my computer a bunch. And now even after doing all that, when a product goes undetected or when I uninstall the product I get the same error message for that product ("Installation failed: invalid location"). If someone would happen have an idea on how to fix this, I'd be glad to listen.

Jeremy_NI

For which products do you get this error? Are you installing content on an external hard drive? What's the format of that drive? On Mac it should be APFS: Notes on Hard Drive Formats on Mac Computers

If that doesn't help in your case, acn you share a screenshot of the error message?

Mylifesucks

I got this error message for all of the product in the screenshots and Tracktion DJ 2 (not that I need it but they still wont install)

The format I'm using is: Mac OS Extended (Journaled)

Mylifesucks

And here are some screen shots of the error messages I'm getting.

PoorFellow

https://community.native-instruments.com/discussion/comment/141313#Comment_141313

Quote : "The format I'm using is: Mac OS Extended (Journaled)"

Quote Jeremy_NI : "On Mac it should be APFS: Notes on Hard Drive Formats on Mac Computers "

Quote : "Notes on Hard Drive Formats on Mac Computers " : "On macOS 10.13 High Sierra and later, the Apple File System (APFS) format is recommended."

MaxwellH

I'm having the same exact issue. Have yet to find a fix. Only started for me after updating Native Access.

Mylifesucks

I'll see if I can find a way to save my files on my drive and then reformat it and come back to notify you guys on wether it works.

Mylifesucks

I've reformatted my external drive to AFPS, but it's still giving me the same error messages.

Mylifesucks

https://community.native-instruments.com/discussion/comment/141294#Comment_141294

Also forgot to mention it is an external hard drive. I changed it to APFS from Mac OS Extended (Journaled).

PoorFellow

https://community.native-instruments.com/discussion/comment/141386#Comment_141386

You do not sound as new to this , but since you didn't write so and since nobody else asked you then I think that I have to : did you give ALL NI apps including NTKDaemon full disk access ? How to Enable Full Disk Access on macOS

Mylifesucks

https://community.native-instruments.com/discussion/comment/141404#Comment_141404

Yeah I did and also gave access to the NIHArdwargent App aswell. Also yeah I've been trying everything that I could to get this to work again, as I do need use it for my work.

Mylifesucks

*I do use ,not "I do need use" lol

Jeremy_NI

@Mylifesucks Well, you should get in touch with my colleagues then, please include the seps that were already taken here, it'll speed things up! https://bit.ly/NI_support_NA

Wilco

Same here, ... :(

Mylifesucks

Now it says for me "Download failed" with Native Access saying that the product in the queue's download is paused.

Again I'm on MacOS 12 Monterey

And I'm on Native Access Version 3.9.1