Possible bug in West Africa Collection

FairwayK
FairwayK Member Posts: 2 Newcomer

There is a glitch in the sequence when any of the instruments are played, making it unusable for creating loops. Maybe there's some setting on my end I need to change. I just updated my Mac OS to the newest version and installed Kontakt 8 and re installed West Africa multiple times.

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Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,833 mod
    Answer ✓

    Ok, so what's your operating system now?

    I see that you created another post about the same issue, let's keep only this one, I'll delete the other one, no need to post several times about the same issue.

    You mentioned your DAW being Reaper, correct? What version of Kontakt is installed? Have you installed the latest one, 8.2?

    Can you give more details regarding how the issue manifests? You mentioned hiccups/glitching.

    If you open the library in Kontakt in standalone, is everything functional?

    Do Kontakt, Reaper have full disk access? How to Enable Full Disk Access on macOS

    Is the library installed on an external hard drive? What format is that drive? On Mac it should be APFS: Notes on Hard Drive Formats on Mac Computers

  • FairwayK
    FairwayK Member Posts: 2 Newcomer
    Answer ✓

    Thank you, Jeremy.

    It was a full disc access issue. Everything is working well now. Much appreciated!

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,833 mod
    Answer ✓

    Ok, so what's your operating system now?

    I see that you created another post about the same issue, let's keep only this one, I'll delete the other one, no need to post several times about the same issue.

    You mentioned your DAW being Reaper, correct? What version of Kontakt is installed? Have you installed the latest one, 8.2?

    Can you give more details regarding how the issue manifests? You mentioned hiccups/glitching.

    If you open the library in Kontakt in standalone, is everything functional?

    Do Kontakt, Reaper have full disk access? How to Enable Full Disk Access on macOS

    Is the library installed on an external hard drive? What format is that drive? On Mac it should be APFS: Notes on Hard Drive Formats on Mac Computers

  • PoorFellow
    PoorFellow Moderator Posts: 5,995 mod

    If you want people to check anything then it would be beneficial with an actual specific example to try to reproduce including a screenshot and maybe even an audio recording to demonstrate what is the actual problem ?

  • FairwayK
    FairwayK Member Posts: 2 Newcomer
    Answer ✓

    Thank you, Jeremy.

    It was a full disc access issue. Everything is working well now. Much appreciated!

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