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I'M LOCKED OUT
I got a new computer yesterday. I downloaded NI-access, got all my plug-ins and i was happy. I quit NI-access, was gonna open it and now im locked out. I cant login, i cant reach support, i've deleted everything and re-downloaded so it means i can no longer access my plug-ins either. My main account is old so i dont have…
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Maschine 3.1.1. BUG - Browsing sounds leads to semi-random selection
Can anyone confirm this bug; When browsing the types of sounds on Maschine mk3 with the 5th knob from the left (lead/bass/etc.) i get semi-random switching for some types, instead of going from left to right as was the case on machine 2.x (tested and working right on v2.x). Same thing happens on Komplete control mk2 61.. I…
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"Your subscription has changed"
Hi, i always get this message when I open Kontakt 7 or Komplete Kontrol. For context, I had a "Now" subscription or whatever it was called some years ago. But since then, I bought Komplete Standard and last year Ultimate. Why do I still get this stupid message?? Regards
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Komplete Audio 2 requires replug after sleep on macOS
Hello. There was already the discussion on the topic, but regarding Komplete Audio 1 (see https://community.native-instruments.com/discussion/21316/komplete-audio-1-requires-usb-unplug-replug-after-sleep-or-reboot). The author closed the discussion, even though the problem was not solved. He assumed this was an Apple…
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Maschine 3.0 Serum 2 (upside down GUI BUG)
Hi there, just found an funny issue.. Has anyone a solution for this? Please check attached screenshot
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Bug in 4.1.1: STEMS "link" disappears if track's metadata was modified outside of Traktor Pro.
Reproduction: Add "track1.mp3" to Traktor Pro 4. Analyze. Click "generate STEMS" in Traktor Pro 4. See "link" icon on "track1.mp3" in Traktor Pro 4. STEMS version of the track loads successfully into the deck. Close Traktor Pro 4. Open iTunes (Music app on MacOS) or any other app to edit track metadata. edit Genre of the…
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How change midi channel on S61 MK3
Hello, I bought the Kontrol S61 MK3, and I've just updated it to 1.9.4. I use Kontakt on stage and would like to be able to switch from one instrument to another simply by changing the midi channel of my instrument. But here's the problem: I can't find this primary function on a master keyboard. A blunder on the part of…
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Kontakt 7 makes cursor spastically swap to loading animation. It is very annoying.
Once I load an instance of Kontakt 7 and open an instrument the cursor starts to twitch: rapidly changing states from idle to loading back and forth. And it's not just when I hover over the Kontakt7 plugin window, it occurs everywhere in the DAW. Attaching the recording made by phone from the screen, since screen recording…
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Komplete Kontrol S88 stuck on "Welcome!" screen after factory reset
Hello. I had some problems with my Komplete Kontrol S88 Mk3, so I resetted it back to factory settings and reinstalled Native Access app (uninstalled EVERYTHING associated with it on my PC and installed again). The problem is, when I now start the keyboard, it's stuck on the "Welcome! Add your serial in Native Access."…
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Traktor kontrol s4 randomly stops outputting audio - temp resolved by power off/on
This is a strange one - i can't find any reports of something similar, but please direct me if it's a known issue. the problem is only related to output audio where the output suddently stops yet the decks continue to play and I all lights continue to function showing live input and supposedly output audio. Even the…
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Hardware Freeze - NIHostIntegrationAgent Service
This topic was brought up earlier this month (link below) and nobody responded. Piggybacking off that post and adding more Tags for visibility. Hardware freezes are a recurring theme. NIHostIntegrationAgent service stops running - hardware freezes Windows 11 Maschine 3.1.1 (but problem also existed in version 2x, 3, 3.1)…
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Error for redeeming vaucher
I have a Midi Korg and brought me a vaucher to claim some of the Komplete 15 Select, but I have been to exchange the vaucher to get the following error: The voucher code 'XXXXXXXX' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance. Is there any…
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My products stuck on "installing"
I posted this as a discussion but I want to post it as a question. I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the…
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"can't load into playing deck" problem
i use traktor from 2011 with not a problem at all in traktor 3 I have my setting to "loading only on to stopped decks. However, a few times this week I get the error "can't load into playing deck" even when the deck is stopped. I've tried everything to get it to reset, but the only workaround is to turn OFF the option to…
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My products are stuck on "install"
I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the "installing" screen and has been for many hours now. While some of…