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NA unable to relocate Maschine 2 and NBPL Libraries
After moving NI libraries or renaming the disk in macOS, Native Access is unable to relocate the following libraries: Maschine 2 Factory Library Native Browser Preview Library When pointing to the new location, NA indicates that this is no valid product location. The reason for this is that the actual installation…
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Massive X Red Screen in Ableton Live 11.1.1
I see this was a bug in 11.0.10 and it appears to be back. Is anyone else having this issue in that latest version of Live?
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Mouse doesn't align with VST window
Hello, Whenever I load Massive (and Raum), there's a black space bordering the window. However, to interact with the VST, I have to place my mouse as if the border wasn't there and the VST was taking up the entire window. I've tried the zoom function and changing the resolution of my display but that hasn't helped. I've…
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Studio Display + Scarlet Solo + Yamaha HS5
Hello everyone. I have a scarlet solo with 2 Yamaha HS5 plugged in on my Apple Studio Display and everything is working properly. I was using Fat Blob Virtual Amp + Garage Band and the world was great. I take Guitar Rig 6 yesterday and my Scarlet wasn't detected by the software when it was plugged in on the Studio Display…
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Problem: why is traktor pro 3 suddenly slowing down?
For about half a year I'm having a serious problem with my traktor pro 3. Almost everytime I am using the software at some point the program starts "slowing down". The sound becomes slightly distorted and the whole software starts working in slow motion. This also reflects in the sound: the music sounds super slow and also…
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Load markers not working
Hi traktorists, when I set cue points with a load marker, the load marker doesn’t go to that cue. I’ve set it to do that in the settings but not working. Anyone else experiencing this?
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My Mk3 Maschine has completely Bugged out and I can't find anyone else with the same problem
A few days ago I went to turn my Mk3 on like always and this time it didn't give me the usual rainbow start up. when i turn it on now it looks like this (see picture) and there isn't anything i can do to fix it. only some of the pads still register in the controller application but it is basically unusable. PLEASE HELP
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Waveform Stutter After Metadata Modification
Moving this from over at the old forum to here. Original post below along with NI's response to my service ticket of "that's jut how it is". Original Post: Just bought a new macbook (14" M1 Pro), installed Traktor Pro 3.5.2 299 and transferred my settings over from my old macbook pro. Having a weird issue where every time…
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Komplete Kontrol audio preset previews getting cut off in logic pro (Intel Mac)
Hi there, on my intel i9 Mac I'm seeing an issue with Komplete Kontrol where preset audio previews are getting cut off. If I have just one instrument track with Komplete Kontrol on it, the previews play no problem. However if I add a few audio tracks with a plugin like Line 6 Helix Native, then the previews begin to cut…
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Super 8 : GUI bug, impossible to use in Ableton Live with a 4K monitor
Hello, Super 8 is a great synth for sure. But it lacks hi-dpi support. It seems like it's half-integrated because, in Ableton Live: 1) When unselecting "Auto-Scale Plug-In Window", the plugin appears sooooo tiny 2) When selecting "Auto-Scale Plug-In Window", the plugin GUI only appears at the left bottom, the rest of the…
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Download failed and issue not resolved by support
I've had a problem with running an older version of Native Access (1.10.0.117) on an older Mac running 10.11.6. Without getting into the details of the actual problem, I would like to lodge a public complaint concerning the fact that the support person (Nanni) suddenly declared the problem solved (it wasn't) and closed the…
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Sustain pedal spontaneously turns off at random moments without midi off message
Hi, I use FM8 to play DX e-pianos in GigPerformer & Reaper. I noticed that sometimes, the sustain pedal happened to turn off. At first, I thought that it could be a hardware problem. Later, I noticed that when I played a layered patch, the other instruments still have sustain on, while FM8 doesn't. Then I turned on the…
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Traktor Pro 3 deck A no sound or can’t play
I have recently upgraded from TP2 and s2mk2 to TP3 and s4 mk3. With old Traktor software I haven’t had any issues… It is happening to me that mid-party when I switch from deck B to deck A…I realize that there is not sound from A deck, but there is signal in program showing but you can’t hear anything, but can control deck.…
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Komplete Kontrol getting "stuck" in Maschine Mk1?
Hello, For some reason when I try and open Komplete Kontrol in Maschine Mk1, it seems to be getting stuck in the top left portion of my screen, not letting me resize, move, or minimize it. This has created extremely limited navigation and workflow. As seen in the image, all the red arrows represent things I cannot access…
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Old JUCE Code Causing Automation Bugs in Cubase 12 Pro
I've just made the switch to Cubase from FL Studio, and have been trying to painstakingly convert all of my FL projects to Cubase ones. In doing so, I discovered a bug caused by some old JUCE code used in Komplete Kontrol. This bug occurs on both MacOS and Windows. The bug makes it impossible to type in automation values…