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Cannot change email and support page is not working
Getting help is very difficult. I am trying to change my email for my native instruments account since I do not wish to use the old email I made as a kid anymore. I don't want it to just sit there in my email app forever. But no results in the support thingy helped, and every link I otherwise found sends me to the same…
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Absynth 6.0.1 -- Absynth 5 third-party expansions not available & import presets function needed
I have a number of third-party Absynth 5 expansions. None of them are showing up in Absynth 6.0.1. I think an import function is badly needed. If there is a way to get those Absynth 5 third-party expansions into version 6 I'd sure like to know. Thanks for releasing an update to Absynth and for your consideration of my…
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absynth 6 direct connect?
can absynth 6 connect directly to mk3 keyboards without the need for komplete kontrol software? in the same way that kontakt 8 does? thanks
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Synth based update load failure
Hi all ever since updating native access, every synth based Kontakt instrument update is failing. I have all the sample based instruments on an external hard drive and all the synth based instruments in the applications folder in their own individual folders . I have all the permissions on and other updates are working.…
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Arkhis Library Purchased via Mobile Missing from Native Access 2 on Desktop (License Confirmed)
Hello NI Support Team and Community, I am experiencing an issue where a recent purchase is not synchronizing with my Native Access 2 application on my desktop computer. The Product: Arkhis (Kontakt Library) Purchase Date/Time: [14th December 2025) Purchase Method: Direct purchase via mobile Issue Details I can confirm the…
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is there a master volume on the standalone version?
While I mainly use from Komplete Kontrol or DAW, a few times I've fired up standalone to have a quick play and I cant find an overall master volume control anywhere? I have my audio interface volume knob at the perfect setting for 99% of things hence do't really want to use that. I keep blasting out my lovely wife and my…
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Native Access infinite loading issue
Hi everyone, Issue: After installed Native Access. While Native Access is still inside computer, if any other software or any manual action accidentally uninstalls Microsoft Visual C++ Redistributable (2015-2022), (not sure x64 or x86, maybe need both), Native Access will then get stuck in an infinite loading state. It…
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Alpha Theta DDJ-GRV6 Traktor Native Support
Since the FLX 6 had a Traktor TSI support do you think the recent update of the FLX6 the DDJ-GRV6 will have Traktor native support too?
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how long to expect an answer from NI support ?
Hello everyone, I’m encountering an issue with the transfer of a used Kontrol S61 MK2 keyboard I recently purchased. The previous owner correctly initiated the license transfer on his side, and I followed all the required steps on mine. However, the transfer is still blocked on the “waiting for approval” stage. I opened a…
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Panning Oscillator
I can’t find any way to change the panning separately for each oscillator. Did I miss something?
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Machine User Group appears in the wrong category
Hi, I created my own drum kit (expansion) and took 16 samples from this pack to build a user group, which I saved so that I can reuse this group later in another project, i called it Surf and Turf Kit (just Nonsense) Why is it displayed in the user section as a Maschine kit and not with the image of my Caruzo Coast drum…
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SYNC BETWEEN DECKS
SYNC BETWEEN DECKS IS TERRIBLE AND I HOPE TO FIND SOLUTIONS TO FIX THE ISSUE. THE NEW SYNC IS NOT FOR DJS. YOU LOOSE TIME IN LIVE.
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update planning PLUS 2026?
Would be nice if the Maschine plus list can be updated. Now its not visible what you can use on the Plus in stand alone modus. Such as Replika and SOME play series. Ps when is SPLIT NOTE coming to standalone modus? And is there still hope for AFTERTOUCH? And maybe a JAM UPDATE to make longer notes posible with two buttons…
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Dropouts during scene changes when specific instruments are triggered for the first time.
I have the problem with the Maschine software that when a project is reloaded and certain VSTs and internal instruments are triggered for the first time, there are short dropouts and CPU spikes. As I said, it only happens the first time the respective instrument is played, after that everything runs stable. The problem…
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Loading Kontakt Instruments Failed
when i load any kontakt instrument big or small, a dark grey box appears that doesnt go away and freezes kontakt completely. i thought this was a mac issue but after switching Mac's, it still persists. I think its important to mention that i install the instruments on my internal disk and then manually move it to an ssd.…