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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!
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How can I log off from another computer (not mine)?
Hey guys, my user account was logged into another persons laptop and now he is using all my software and products….how can i log it out of his device or stop him from having access to all my stuff??? i have tried a password reset. thanks
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Install/Repair error status on library files
Native Access is pointing to an external drive that I was using on my initial download of the software library. Unfortunately, that drive has been reformatted. I have since changed drives to internal. The new drive location has been changed in preferences to reflect the new location. I have several "Repair" and "Install"…
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What do I need to download to my laptop vs external hard drive?
I just got a Kontrol S49 and was to download all of the apps/plugins/libraries that came with it but my laptop (2019 250GB Macbook Pro) does not have enough storage to handle all of it. What should I be installing on my laptop and what should I be installing on my external hard drive. Thanks in advance!!
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Nearly 300GB of space and getting not enough disc space error
I have well over 250GB of disk space available on my computer. I am trying to download Electric Vintage but I keep getting the pop up: 'Insufficient disk space to download or install' Surely 200GB of free space is more than enough given this plugin only takes up 8.5GB after the download is completed. Have also tried…
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Native does not automatically find preinstalled libraries
I have libraries already installed. But neither Kontakt or Native Access finds them. I just have to locate all of them manually, which is a waste of time. I'm wondering if there is a way to Native Acess to find them automatically.
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How do I transfer the license to me from the previous user of a pre-owned Maschine?
Yesterday I bought a pristine pre-owned Maschine MK3 from a store in my area, but I have been really struggling to Register device with serial and Transfer the license of the previous owner (whom I don't know) over to myself. Spent a good hour on the NI website going round in circles before giving up. Any help or advice…
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Download failed
Hello, Unfortunately, in Native Access, I can neither download new plugins that I have already purchased plugins nor update the old ones. It keeps giving me an unsuccessful download, and it's really annoying. I have a Mac with the latest M1 processor. I'm all done; I've given permission to Read/Write in the native folders,…
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Apple M3 Pro Sonoma 14.4.1 what version native access should I download
I have a Apple M3 Pro Sonoma 14.4.1 what version native access should I downlod please help
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Retro Machines Mk2 update - download failed
Hello, When I try to update Retro Machines Mk2 in Native Access, I immediately get an error: download failed. Did anyone have the same issue? Thanks, Wouter
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"Kontakt has encountered a major problem and has been terminated" message.
Kontakt 7 is not working for me after installing some demo libraries from Arturia Minifuse 2. The next day, I get this message and libraries are missing from native instruments. Kontakt states a crashlog file has been created. I've already updated Reaper (DAW) and NI to the newest versions. Today, I'm running into all of…
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Kore Player Installation (incl. Compilation Vol. 1) in 2023
Hello community! Because it gets harder to install old NI Software, here a little breezer for Komplete 7 Player or Kore Player owners. Those who got a free license back in the day: It is still possible to run Kore Player on your system (Win 10 and maybe 11 that is, sorry). I put all the files necessary in a folder and…
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Known issues
Hi everyone, Native Access 3.11.0 is out. As many of you know by now, we've begun rolling out the 360 subscription offering. 3.10.0 was our first release to address some enhancements to the subscription launch experience, but we're aware of the regressions that have been caused since then. I want to acknowledge the…
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S4 mk3 jog wheels not responding properly
My jogwheels are not responding properly. When I am trying to scratch on the down beat of the curser, as I keep scratching the wave form moves to the left away from the downbeat i had it on and I have to keep turning the jog wheel to bring it back to line up with the down beat again to get a good scratch. This is in TT…
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All available downloads in KONTAKT ULTIMATE 14 are gone, and some installed products are also DEMO?
Hello! I have had KONTAKT KOMPLETE ULTIMATE 14 since last year and it has worked great until today. All available downloads are just not existent and there was like 171 libraries i never installed, and some of the ones i have installed now show that they are in DEMO version like session strings pro and some of the drum…