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Order still in review and nobody from support is answering
My order for maschine 3 is still under review. It is "fantastic" that I paid for a product and did not receive it yet. First time ever that this happened to me. I sent 2 emails, talked with the support bot multiple times to try and fix it and NO ONE will answer my request for a thing that i paid. Can anyone help me with…
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Bug: Libraries on external drive need repair nearly daily
I store all my libraries on an external SSD. I just started experiencing an issue where the majority of my libraries need "repair" to locate the resource files ever few days. It's not simply every time I disconnect/reconnect the drive. I'll repair them, a few days go by, and then the problem reappears. I've tried both…
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My Reaktor 6 requires the installation of Native Access. But I've already done it.
I'm new to music production, and I'm currently installing plug-ins using vouchers from my hardware. Here is a video of my problem: https://drive.google.com/file/d/1zcp6X-5-C9bU67GHs0zsDfGeh-_4_1BZ/view?usp=drive_link Error window 1: Error window 2 Has anyone here encountered anything like this? I'd be glad if you could…
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How do you get NA to see NTK Daemon is running?
I have had no issues using Native Access for a while and then it auto-updated from 3.17 to 3.18 and now it does not work and I have no access to add my purchases to the library. I am running Kontact 8 and that still works, as well as all my other programs like Pulse. When I open Native Access it runs 5 or so powershell…
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We have detected a potential security issue with this account.
So I have tried to log into my NI account but get the error " We have detected a potential security issue with this account. To protect your account, we have blocked this login. An email was sent with instruction on how to unblock your account. " I have checked my email and I get no unblock instructions. I have also filed…
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picked nylon failed install
hi i have successfully installed many things on native access but picked nylon keeps failing, any ideas?? thanks
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Installation of Orchestral Essentials 2 fails
Although NI_Support_Tool, NTK Daemon, Native Access are granted Full Disk Access, the installation of Orchestral Essentials 2 with Native Access fails on my MacBookPro M1 running Sequoia 15.6 I have tried 3 times. It works on my Intel iMac .
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Fail to install Project SAM libraries
Hi, Some of the (older) ProjectSAM - Cinematic Core Bundle NKS Store sample libraries, which I just bought, cannot be installed on max OS X. Native Access keeps saying "Installation Failed" although Native Access and NTKDaemon both have full disk access. I did everything the chatbot said, but it still doesn't work.…
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License transfert Komplete 14 Ultimate
Hello everyone, I sold my Komplete Kontrol S61 MK2 with the included Komplete Ultimate license. I immediately received the Transfer ID for the hardware, but after more than 7 days I still haven’t received the one for Komplete Ultimate. I already tried submitting the transfer request multiple times, but nothing happens.…
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Komplete Kontrol is stuck in a scan loop and locks up
My Komplete Kontrol is stuck in a loop at start up and throws this error: it does not describe what file or where the problem resides, so i do not know what is broken or where to go to repair or replace missing file or folder.
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Maschine 3 in demo
Whenever I tried to put in the serial number, this is what it says…. (I removed the serial number, not advised to post it in public - mykejb) Please help. Thanks.
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Native Access not launching
I just installed Native Access for the first time, latest version 3.20 from NI website. When I run the software as admin, nothing happens, nothing launches, there are no icons in the taskbar nor system tray. In task manager I see the process running gobbling up 30% of my CPU. Installed NTK Daemon to see what that would do,…
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Hardware Connection Service update fail after firmware update to 2.0.4
Windows 11: After successfully updating the firmware for my S88 Mk3 to 2.0.4 I was asked to update the Hardware Connection Service on the S88 screen. So within Native Access (latest version) I clicked "update" for the Hardware Connection service update and updated with confirmation message that it completed successfully.…
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has native instruments FINALLY gotten their backend in order ?
I opened native access this morning to see if any updated content was available and I was baffled to see huge library updates available . 27 gb for Stradivari violin and multiple 8 gb libraries for session guitarist . while in the past as a long term user the thought of having to download large updates like this would be a…
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Connection issue and solution after installed Komplete Kontrol Mk3 firmware 2.0.4
Let me share my story with the update, it may help others. I instantly updated my Kontrol S61 keyboard with 2.0.4 firmware after I saw that there is a new version available in the NI newsletter. → first mistake After it installed (it takes 2+ hours every time) only the basic functionalities worked, so I saw only the…