AVA MUSIC GROUP - Composer Essentials Bundle (Missing PRISM Modern Pop Drums)

cbpress

I just purchased the AVA MUSIC GROUP - Composer Essentials Bundle.

Everything has downloaded correctly in Native Access with the exception of one instrument in the bundle: PRISM Modern Pop Drums.

I only have the option to "Add Library" for the Modern Pop Drums - there is no install option. I'm not sure why it is different from all of the other instruments in the bundle.

Can anyone suggest what I need to do to install this one too? I thought the "Add Library" button only appeared when you just needed to locate an already downloaded library.

Monochrome

I see you're still using the old/legacy Native Access 1 version, which is no longer maintained.

What if you try Native Access 2 instead?

https://www.native-instruments.com/en/specials/native-access-2/

The "Add Library" button usually appears when a product cannot be downloaded directly from NI's server. It, however, can also appear when a product can only be downloaded and installed through Native Access 2.

I wonder if the latter is the case here.

Vocalpoint

Did you have any possible remnants of this library in the past on this machine?

VP

Monochrome

I see you're still using the old/legacy Native Access 1 version, which is no longer maintained.

What if you try Native Access 2 instead?

https://www.native-instruments.com/en/specials/native-access-2/

The "Add Library" button usually appears when a product cannot be downloaded directly from NI's server. It, however, can also appear when a product can only be downloaded and installed through Native Access 2.

I wonder if the latter is the case here.

cbpress

https://community.native-instruments.com/discussion/comment/173675#Comment_173675

Thank you, this solved the issue (and some other unmentioned issues as well)!