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Kontakt 7 doesn't recognise my licence
I have Komplete 14 Ultimate, but recently I noticed that Kontakt 7 asks me to either buy, activate or continue in demo mode as soon as I open it. When I open it from FL Studio and click "activate", it seems to continue as normal (although it still displays DEMO in red), but if I open it from Native Access and click…
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Native Access cannot load the products
I have tried to open Native Access and it cannot load the products, What can I do? I have installed the latest version.
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Can only relocate Libraries
Hello, I'm new to native instruments, and I am having a hard time getting them to work. I just purchased everything, and someone transferred the licenses. My native Access allows me to re-install some apps, which is what I need, but the others only allow me to relocate, but the files are not on the computer is there a way…
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Installing NI access and all sounds on external HD
Hi Im quite new to native, just bought a new Mac and I need to download the access and all sounds etc, now my question is can I just download all this and run them from a external hard drive with no issues or do I have to use the main operating system HD? Many Thanks
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How to add a M32 keyboard serial number ?
I am not able to register my serial number even after I followed the instructions to remove the file .xml. I keep getting invalid or incorrect serial...?
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Installation fail on Native Access 2
I'm trying to install the free version of Guitar Rig 7 on Mac Ventura 13.5. Native Access 2 appears to complete successfully but then goes into a page that says Identifying dependencies. It never comes out of there, just a little spinning wheel. I did reply "No" when it said do you want to allow access to other apps -…
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I need to merge two accounts
I purchased NI Komplete 14 and created a new account then realized I had a account from when I purchased my maschine and Kontrol but I haven’t use them in years so now I’m getting back into things I want all my packages in one account I have sent a few emails and no response.
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All my products are gone in native access
Good day. I wanted to do something with Kontakt 7 last evening, as usual. However, only a tenth of all my products are displayed in native access. In addition, all my third-party libraries from Spitfire and Westwood Instruments are missing from Kontakt 7. Every time I restart my DAW (Fl Studio), Kontakt asks me to verify…
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Maschine 2 software dont start anymore and i cant reinstall it
So i bought a second hand maschine mk3 from ebay and everything worked well but then i noticed the maschine 2 software is still a demo after i activated it but the plugin was working normal so i wanted to reinstall the maschine software. After i deleted it native access say i can still open it but when i click on open it…
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Open-box Guitar Center purchase Serial Number already activated
I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the controller over the weekend. Just purchased this guitar center open box yesterday afternoon and I cannot do anything with it at this time… Below is the support request and thank you…
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Lost access to my old E-Mail Address, created a new account, how to transfer products?
Hi guys, So I’m getting back into music production again after a long time and the e-mail address associated with my Native account is longer available and I have no access to it. I created a new account thinking I’d be able to easily add my serial numbers. Luckily I have all of my serial numbers written down. But when I…
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Traktor Pro 3 takes forever to install, doesnt complete installation
just like the title says, I tried logging out but when i log back in the program automatically start downloading again. Tried to delete Native Access but when I re-download the program it picks up with "installing" Traktor Pro 3 right where it left off.. Been going on for 3 days now, i need help to make this work
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Why Can't Native Access Find Applications and Content Already Installed?
Because instruments, plugins, and applications can take up multiple terabytes of space, I try to use a secondary hard drive (one not used for the operating system or personal data) so that if I have to replace the primary drive and/or reinstall Windows, I don't have to spend hours upon hours using up expensive bandwidth to…
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Komplete Now messed up paid plugin
Hello lovely community, I was on the Komplete Now trial when I bought Alicia's keys. It was all great until my trial expired and got canceled. Although in my account there is my serial for Alicia's keys (which I paid separately from my subscription), in native access it shows that it's canceled and when I open up the…
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Relocating multiple libraries at once
Hi, Is it just me, or there isn't a way, in Native Access, to select multiple libraries and relocate them all at once? The only half-solution I've found, at the moment, is to manually edit the .plist files in the Preferences folder. But this also means having to re-enter the Mac's administrator password each time. I'm sure…