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Native Access refuses to install, tried just about everything, any suggestions?
Tried uninstalling, reinstalling, replacing NTKdaemon.exe, etc. Now I have a headache.
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Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
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Traktor Pro 2 will not launch after installation through Native Access
After installing Traktor Pro 2 through the Native Access interface, I'm unable to open the program. Launch Traktor 2 results in … nothing at all, no errors.
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Error Message: "Installation Failed" (MacOS Sonoma)
On my MacOS Sonoma 14.7, Mac Mini M2 Pro, Native Access succeeds in installing and updating all apps except the current Kontakt 7 and Komplete Kontrol. I faithfully followed the recommended steps for clearing the problem but (after rebooting) the installations failed again. Is there some reason you don't display…
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I don't see bundled software in my account after registering Maschine MK3
Hi! I've just bought Maschine MK3 brand new from music store. But after I import my serial, all I see is this: No Maschine 3 software, no Maschine Central library, no Komplete 15 Select either. On the website I see MASCHINE MK3 HW serial number as registered, but that's all. Only thing I see, they gave me following…
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How can I install deleted Reaktor 6 and Monark?
Hello, Five months ago, I uninstalled Reaktor 6 and Monark via Windows settings, and now I'm encountering multiple issues: My Reaktor 6 Player has switched to DEMO mode, even though I originally had the full version. In Native Access 2, both Reaktor Factory Selection R2 (1.01) and Monark (1.3.1) are marked as installed,…
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Native Access ads a number to ssd name
Hi, In Native Access preferences ≥ file management window, I select a folder from my ssd to use as my content location. But Native Access ads 1 to the name of my ssd. This also causes problems with Kontakt while locating samples in my previous projects. Native Access version 3.14.0 Cubase 13 Thanks!
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New product installed unintentionally to old acount
3 years ago I bought S88 and created account. Recently I bought second hand S49, wanted to install on new account and unfortunately installed to my old account. I want to have separate accounts for S88 and S49. How can I reinstall S49 from old account to new account? Old account is older version of software, now after…
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Will the new update for Mashine work with Maschine Studio
Hello Everyone… I'm working with Maschine studio which I Love that NI came with an updated for the Mashine! My QueQuestion is will the update work with my Mascine Studio
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Bought and registered mikro mk3, but cannot find any Maschine software.
I recently bought maschine mikro mk3 and registered it, but there isn't any maschine software in my native access. I checked serials in my account, but cannot find it at all. I also restarted & reinstalled the NI access app few times, but it wouldn't appear. Does anyone knows how to solve this issue?
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Native access is unable to access library content
When installing Heavyocity products, they are located on my 2019 MacBook Pro i9 in the library under the user name. I have given Native Instruments and Native Access full permission to access all files in system settings, but I am unable to access this location when asked to locate Heavyocity's library content to install…
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Native Access does not update
*Translated from Portuguese by Moderator: Hello friends, I have a Traktor Pro 2 and a notebook with Windows 7, and I needed to format the notebook, reinstalled Traktor, and when I opened Native Access 1.14.1 to activate my account, it asked for an update, but when I clicked to update, the following message appeared: "No…
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Why does License transfer take so long?
Hi, everyone! Well quite recently I sold my Maschine MK2 and on the day it was sold I requested a license transfer… In the email it was mentioned, that the transfer would take a maximum of 48hours which for the time being wasn’t the case… So I’m wondering, does it always take this long to do a simple license transfer? I’m…
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native access locking up
I can't install Maschine 3. It simply says "Installing" but never does. Similar issues with "repair" of other programs (Maschine essentials 2, traktor pro 4, ect.)
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Using the libraries of 2 Accounts with Maschine mk3 at the same time?
Hello everybody! Is it possible to use the library of a second account in maschine at the same time when I use my account? If not, is it possible to merge these two accounts into one without losing one of the libraries? Thanks in advance!