Native Access - failed installation (with full disk access)

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camtwister
camtwister Member Posts: 7 Newcomer
in Native Access

Hello,

I am unable to install any effects from my library via Native Access.

Version 3.9.1 (92457bd / 1.16.0.0)

I receive the error message that NTKDaemon requires full disk access - but it does have this according to my System Prefs, as does the app.

I have undertaken full uninstallation and new installation several times over 48 hours - and receive the same error.

I am not using a VPN.

I have an Intel Mac running Monterey 12.7.4

Your expertise would be appreciated. Thank you.

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  • camtwister
    camtwister Member Posts: 7 Newcomer
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    I remain unable to install the NI products that I have purchased via Music Production Suite, as described above.

    All of my Izotope and Brainworx software installs, updates and functions correctly. As does my software from other companies/developers.

    Your guidance would be much appreciated. Thank you.


    Screenshot 2024-03-28 at 09.11.23.png


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,778 mod
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    Hey @camtwister If you set your installation locations to default in Native Access' preferences, does it fix the issue? If not, please get in touch with our specialists here: https://bit.ly/NI_support_NA

  • camtwister
    camtwister Member Posts: 7 Newcomer
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    Thank you for responding Jeremy.

    The installation locations are set to the default. The issue remains.

    I’ll raise a ticket with support.


    Screenshot 2024-03-28 at 12.51.18.png


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,778 mod
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    @camtwister Hopefully they can work out a solution for you.

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