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What does Support do NI ?
hello, I'm disappointed . Since five days, I 'm waiting for the NI Support. I get a ticket ref. NI 849141 last Friday. No answer, Get a ticket from InMusic Support InMusic 850630. My MacBook (Mid2012) has crashed. Got a new one MacBook M5, and Instal NI ACCESS. But I CANT DOWNLOAD all the app, extensions, effects, …. I…
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''Download Failed'' cannot download any newly purchased libraries/instruments.
This has happened for so many years, never had a fix. I've tried everything from Disabling Private Relay Checking my preferences folders Granting Full Disk Access Updating NA nothing works. i cannot even download my standalone product and doing a manual install because NI loves to make things difficult.
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When will Native Access have full Apple Silicon support? (Installer still req. Rosetta)
Hi, title says it all, when will there be full support for Apple Silicon? I tried installing Native Access today and received this:
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Massive and Massive X VST2 Installers?
Where can I find legacy installers for the vst2 versions of these plugins? My older projects are missing these.
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Izotope Ozone 12 Main is not working
hi, since 1 week i am not able to use the main Ozone 12 with all the features included. The sperate features like ozone 12 Clarity, dynamics and more are working. It is only the main plugin that isn´t working. I try to reinstall the whole Ozone 12 but i´ve got the same results as before. I also have Neutron 5 and Nectar 4…
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Access Token Request Error when logging in
Hi, I’m having an issue logging into my Native Instruments account. I was able to log in normally before changing my password, but immediately after changing it I started getting an “Access Token Request Error.” Has anyone experienced this before?
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Can’t believe Native Access is still Old Code
I am running MacOs 27 beta 2 so I take responsibility for that. I haven’t ran Native Access so long but today I said let me see if there are any updates to my programs. Everything has been fine and no problems at all. Native Access says it has an update that will install after restart. I click restart. Now NA isn’t opening…
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What’s going on with the NI support team lately?
What’s going on with NI support lately? Do you think letting some of the old staff go has affected things? I’m definitely not the only one having issues with their systems, and honestly I’m starting to get worried about my account and my products. Then you contact support and all you get is “someone will get back to you…
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Shimmer shake version 1 can’t be found no matter what I so
the Native Instruments portal doesn’t show my shimmer shake license even though I have it and have used it before on my older Intel Mac. When I go to enter the serial number in native access it says “already registered” but never shows up in my library. I have tried “show legacy products”, deleting the .xml files,…
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Disk not accepting serial number is it any way around it ?
The disk will not register to another laptop what do I do I have purchased machine and now I can not use it the way I desire to use it does any body have a file that will allow me to register machine or by pass the serial number so that I can use the full function machine ??
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Where to find my Serial Number?
I just bought Komplete 15 ultimate earlier today and I haven't been able to find my serial number. I bought it on the website and it's not in the product and serials section. It's not in Native Access and it's not in my email, so I'm really not sure what to do. I've checked Native Access 1 to see if it might be there and…
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FM8 issues
Purchased FM8 along with a handful of other synths from plugin boutique today, all of which have worked fine, however- ive had a lot of trouble with getting FM8 to work properly in FL Studio- whenever I attempt to run it as an instrument- it tries to run itself as an mixer effects vst, and doesnt give me any option to…
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Kontakt Not Finding My Libraries
Hi all, My SSD recently crashed, so I'm rebuilding my PC now. All my libraries were saved on another hard drive, which is safe. I downloaded NativeAccess and reinstalled Kontakt 8, but it can't find my libraries, even after pointing it to the folder where everything is saved. See these two screenshots. Kontakt launches,…
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Kontack 8.2
Hello everybody, I bought Vocal & Choir leap bundle but Kontack 8.8 can not load my news plugins. Can someone can tell me where I can download Kontack 8.2. InMusic support can’t help me with that. Thanks
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What is part of my purchase and what is not under Komplete Kontrol UI?
I'm returning to audio creation after a year or two away and I've installed NI Komplete Kontrol, Konkart 8, Controller Editor, Ethereal Earth, Hardware Connection Service, Maschine Central. I'm unclear on what I can install as part of my purchases which are: NI Komplete 15 Collector's Edition Maschine 3 Bundle Update…