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Raum, causes REAPER to crash when trying to add them to a track.
I've been coming across an issue with the Raum effect plugin where adding it to a track in the REAPER DAW causes it to crash. I've tried increasing the block size from 512 to 1024, and also running the plug-in as a dedicated process, but both of those options also lead to a crash. It's worth noting that I can only use the…
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Pushing out yet another Native Access update without providing patch notes for it first
As the title says - minor update has been out for a couple of days already, and God forbid knowing what it changes, because nobody bothered collecting that upfront and uploading it alongside the update itself. How can a customer like myself trust a company that doesn't even have such rule of thumb in place? Changelogs in…
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Bought Komplete 26 Standard : All products tagged as DEMO
Recently purchased Komplete 26 Standard, but all included products are tagged as "DEMO" in Native Access. I've tried deleting the NativeInstruments.xml file in the "service center" folder, but the xml isn't even there. I've also tried deleting the "Native Instruments" folder, but my system won't allow me because of…
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STUCK on Add your serial in native access
I've tried twice to enter my serial, it was accepted twice in native access, but my keyboard is not moving away from that welcome screen. Overall onboxing was NOT GOOD!
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I cannot install Traktor Pro 3 after upgrading to Traktor Pro 4
Hi, a few months ago I upgraded to Traktor Pro 4 from Traktor Pro 3, but now the option to install Traktor Pro 3 isn't showing up in Natice Access. Can you help me out?
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Kontakt 8 Player Not Starting
I tried to start it standalone (stays in task manager about 5 secs than crashes). As a plugin in a daw (reaper, I get the error that says "This VST plug-in is not responding — it may be displaying an activation promp in another window, or it might just take a while to scan" but i have the komplete start in my acc) Things I…
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Can’t believe Native Access is still Old Code
I am running MacOs 27 beta 2 so I take responsibility for that. I haven’t ran Native Access so long but today I said let me see if there are any updates to my programs. Everything has been fine and no problems at all. Native Access says it has an update that will install after restart. I click restart. Now NA isn’t opening…
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Maschine 3 – "Missing Sample" after Native Access updates (possible bug with komplete.db3)
Hi everyone, I'd like to report what I believe is a reproducible issue affecting Maschine 3 after certain Native Access updates. I'm posting this here because I'd like to know whether other users have experienced the same behaviour, and hopefully provide useful information to the Native Instruments team. My setup Maschine…
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Bad link in Native Access URLs
So I installed Hypha in Native Access and the confirmation pop up gives a link for more information. These never work and go to dead URLs. Kind of erodes my confidence as a new user that the main installer application provides no real support. What's up with that?
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Traktor Kontrol Z1 MK2 Not Recognised When Plugged In
After every Traktor Pro or Native Access update, it affects the connectivity of the Traktor Kontrol Z1 MK2 when it is plugged into the computer via USB. I have the relevant Z1 MK2 driver, which I normally have to reinstall, but it seems not to work after this recent update. When plugged in. the orange light (MIDI button)…
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Why cant I download Drift theory? I get ooopps try again
ive rebooted, cleared browser cache etc. I downloaded another expansion this morning fine.
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Arturia KeyLab Essential MK3 Voucher Invalid – Ticket #814215 Still Being Processed Since 13 July
Hello Native Instruments Team, I hope you are doing well. I am requesting your help regarding support ticket #814215. I purchased an Arturia KeyLab Essential MK3 and received the promotional voucher for Komplete 15 Select Beats. During redemption, the checkout initially showed the software as free, but after the page…
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Hardware Connection Service fails to install/update - "grant full disk access" error persists after
I'm getting a persistent error when trying to update the Hardware Connection Service in Native Access: "Installation Failed: You may need to grant full disk access to Native Access and the daemon." Hardware involved: Komplete Kontrol S61 MK3, also using Kontakt 7 and Kontakt 8 on this machine. What I've already tried, with…
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never seen so bad and chaotic apps .... :/
I've recently got into music creation (I bought midi controller and got access to NI software), nice to see so much content and instruments, but …. 10 separate apps? native access, native kontrol, kontakt or player 6,7,8 ?? (app title says 'kontakt', but app inside displays 'kontakt player' - so which one is it ??),…
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Ticket ignored since July 6th after unfair sale exclusion due to support delay - Ref: 4915706
Hi everyone, I need assistance from a moderator to escalate a commercial ticket that has been ignored since July 6th. Here is the timeline of what happened: June 21: I opened a ticket requesting a refund for Spotlight Cuba (bought on June 2nd) with the explicit goal of upgrading to the Complete Spotlight Collection, which…