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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Stop installing
Hey there, my system wants to install "Ireland". ALl the files are downloaded, but the process keeps going for days (literally), and I cannot stop the installation. Any ideas? Thx a lot
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I can't download Komplete Start. It always directs me to download Native Access.
Q: Translation inserted by Moderator (translation by DeepL) When I try to download Komplete Start, it asks me to download Native Access. I do so, but then it doesn't progress. I try again and the same thing happens. It's an endless loop, so I need to know how to download Komplete Start so I can use my MK3. I've had it for…
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Session Guitarist Electric Sunburst / Deluxe won't load.
I launched Kontakt 7 today and tried to open Session Guitarist Electric Sunburst / Deluxe but it says my version of Kontakt is too old. I have reinstalled both Kontakt and SG but to no avail. Am I missing something obvious? Kind regards, G
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I want to move Chamber Strings to SSD.
I want to move Chamber Strings to my SSD. Do I need to configure the settings on the Spitfire Audio settings page to move it to the SSD? Or is it sufficient to simply migrate it from Native Access?
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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Maschine not working - Part 2
Why Can't why can't I get my maschine to work? Why do I have to install a bunch of garbage that I don't want and the item that I want doesn't even work? What happened to service center? That gone to?
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Native acces wont activate any of my licenses
After a hardware crash I have just reinstalled all my software on a new machine, Windows 11. I'm trying to activate the Komplete 15 Ultimate software. The Native Access version is 3.20.1 Native Access correctly recognize which products I have a license for and all is downloaded. However, no licenses will be activaterd when…
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Cannot Access Support Request Form – Need Help with License Transfer
Hello, I cannot access the support request form on the NI website. I need to transfer my Maschine MK3 including the Maschine 3 upgrade to the new owner, but the upgrade license is not transferring correctly. Could NI staff please help me submit a support request or create a ticket on my behalf? Thank you in advance.
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Error 2329 – Unable to Install Kontakt 8 8.6.1 (but other NI products install fine)
I everyone, I’m running into a very frustrating issue with Kontakt 8 on Windows 10 and I was hoping someone here might have encountered the same. System info: Windows 10 Home, version 22H2 Intel Core i5-8400 40 GB RAM Plenty of free storage space Kontakt 8 was working fine until I tried updating to the latest version The…
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My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2
My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2 for Install Traktor Pro 2
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How to connect kontrol s61 to mac
I purchased a KONTROL S61, I'm trying to install the midi keyboard with my mac. The Kontrol MK5 Update is giving a error message. Help
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VST3 & .EXE Apps Don't Run On New Windows 11 Install
First time posting here so take it easy on me. I have 20 years tech experience. So I only post here as a last resort. Has something like this ever happened to anyone. Its a real odd one. Thank you to anyone who posts. I just did a new Windows 11 install along with all music plugins and appps. All of my music apps (many…
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Why was I charged twice?
My last payment was in January 2025. Since I didn't make a payment afterward, my account became inactive. Today, I updated my payment method to reactivate it and made the payment. When I clicked the "activate" button, I was charged twice. I sent several emails, but haven't heard back. Do you have any suggestions?
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Issues Installing Lotus Scene
For some reason I cannot install Lotus Scene. When I click install it just gets hung up on "calculating time remaing" forever and nothing happens. I tried to reinstall the new native access2. But this doesn't help. Anyone any idea? I would be very grateful.