-
a problem of locate solo and ensemble strings
Hello, I am a person who purchased the product in Korea. I need your help because there was a problem during the installation process of the Solo & Ensemble Strings product. I also bought the Brass bundle, but the Brass bundle product worked well in the Cubase after downloading it, but installation errors continue to occur…
-
Native Access went to update and now no longer working
I've read several of the comments about issues with updating NA to the current version. I've read the support pages from NI on trouble shooting. My problem doesn't appear answered anywhere and I'm grasping for help. The first issues was the "Unable to uninstall old version of NI NTKDaemon." I solved that via the microsoft…
-
Sonoma / macOS 14
This is literally insane... Last night I updated to apple's latest security update 12.7.1 and I was running Monterey. I was working on music today and my laptop (purchased in August 2023, M1 MacBook Pro) just turned off and I couldn't turn it back on again. There is nothing that could have done that except the apple…
-
MacOS: Native Access 2 Default Application location broken?
I've installed NA2 on my Mac (MacOS 13.3.1(a)). When I go into NA's preferences and check File Management, I see that the default file location is /Applications/Native Instruments. However, there is a ❗️displayed. If I change the default simply to /Applications, this clears out the ❗️and NI, Reaktor, Kontakt, etc. all seem…
-
Support
Whats the average time to get a response to an open support ticket? it's been 5 days..
-
Excellent buying/install experience with NA.. big thumbs up!
I just purchased Session Percussionist using a voucher from my Komplete 14 CE upgrade this past summer. Buying from NI worked smooth & fast. Having the serial number automatically registered into NA worked within a minute after purchasing. Download and install super-smooth and easy! Excellent evolution of NA.. big thumbs…
-
Native Access wont let me download my Traktor
I have a windows 7 laptop and having problems downloading my traktor back on through native access after having it on the same laptop as before.
-
I'm struggling with Guitar Pro (and other) installation/repair - please help.
I've tried to be clever ( 🙄 ) and separate my installation over 2 locations but despite everything looking ok it doesn't work .... can someone spot the error please .... If I try to run it as a stand alone app - nothing happens. I have the same problem with a few other instruements and effects - studio one blocks them. I…
-
Using Native Access on multiple Macs with Library on external hard drive
I'm running NA 3.7.0 (November 2023) on macOS Sonoma 14.1.1 on an M3 MacBook Pro. My entire NI library is bigger than 1 TB in size, hence I keep it on an external SSD. So the library is in /Volumes/NI-Content/NI where NI-Content is the external drive and NI is a folder within the root folder of this external drive. So…
-
Native Access 2 (Intel Mac) Application Location setting Error Flag in Preferences
I have just upgraded to Native Access (NA) 2 from v1 on my Mac (running Big Sur 11.6.7) manually. Now there is an error flag in NA 2 next to Application Location setting in the Preferences which is "/Applications/Native Instruments"--this is the same setting as NA 1 which I had no issue before. Hovering to the error flag,…
-
How to make the login more easy?
Hi, when I login in Native Access it takes a longer time than I think it has to. At first there comes this message: Then I have to write my Apple password. Then he seems to install something. It looks like this: That takes a time and then I am in my dashboard after a time. Is this necessary? There must be an easier way or…
-
Native Access 3.4.0 - Komplete 14 products show as DEMO once installed
I don't think there's much to elaborate on here, topic says it all. I've purchased KK S88 MK2, registered it in Native Access 2 (NA1 wasn't able to download an update anymore), but now I either face problems opening an app (infintie Loading Products), or - once it finally lets me in - all of my paid K14 products show as…
-
How to fix NIHostIntegrationAgent service is not running? File is missing
S61 keyboard and Maschine MK2 are not loading. NIHostIntegrationAgent service is not running and trying to start this manually gives Windows report that the NIHostIntegrationAgent file is missing. This happened after problems updating Komplete Kontrol through Native Access. I now have Komplete Kontrol 3.0.2 but neither the…
-
Komplete 13 collectors edition shared content libraries - relocating rather than reinstalling
Hi I just upgraded to the collector's edition (yay!). I installed everything on my downstairs desktop mac, and installed all the content to a removable hard drive. Now I need to install everything on my laptop as well, but I want all the content to reside on the same drive (which is now attached to my laptop). Native…
-
Postcard Piano doesn't show up in NA2, but shows up in NA1
Postcard piano doesn't show up in Native Access 2. I had to revert to Native Access 1 to download it. I now had to go back to Native Access 2 in order to see my "subscriptions" tab, but I am just confirmed that Postcard Piano still doesn't show up even though I downloaded it properly on Native Access 1. Does anyone know…