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Haven't received purchased products in Native Access, My Products and Serials
I have purchased the Music Essentials 2023 bundle on Wednesday and to this day i haven't receive anything except for the email confirming the purchase and payment. None of the email contain serials for the products. No serial for the purchase appears in My Products and Serials on the NI site. In the Native Access app the…
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Light mode is here!
Hi everyone, Release 3.5.0 is out, and with it we've shipped Light Mode. I wanted to share with you how you can experience Light mode for yourselves if you're interested. Firstly, some users who's devices are in Light Mode will already see their new colors in action when they start up. That is because by default Native…
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NI have a responsibility to provide a clean uninstall
I've had to spend a considerable amount of time manually uninstalling each and every NI product from this machine after buying a new machine that will be music only. I cannot for the life of me think of any valid reason for making uninstallation so painful. Worst of all, the vast majority of them are sound packs that don't…
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Install progress indicator (annoying) , N.A. 3.4
In Native Access 2 (V 3.4.0 ?) in downloads section there is an install indicator in the form of a slider that slides back and forth on the screen rather rapidly. Please get rid of this annoying thing and either replace it with something more pleasing to mind or with a simple percentage number or with a more ordinary one…
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Error - Massive X could not be loaded
Hello, I want to share with you a problem I had today. A few days ago, I made product updates from Native Access. Today, I encountered such a problem when I opened the program for the first time after the updates. You can see in the attachment. Even though I refreshed the Plug-in settings and reinstalled Massive X from…
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Remove unwanted license
This probably is the only way to get rid of unwanted freebies, demos etc. If you need to remove unwanted license from your NI account, create second account and transfer license to it using NI webpage. But... If I started this theme, I will continue my fantasies :) Better if we would have a button inside Native Access -…
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Way to activate Massive as 32-bit vst?
Hello, I found a really old Ableton Live project that I wanted to finish. Unfortunately it's so old, that I have to work on it with Live 8, which only supports 32-bit vsts. I still had an old 32-bit Massive vst laying around in that Live 8 installation folder and I am also able to initialize Massive within Live 8, no…
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Battery 4 is DEMO mode only
Hi, I upgraded to Native Access 2. Everything is fine and the interface is much smoother BUT Battery 4 appears to be DEMO mode only (I have Komplete 13 Ultimate, so I actually own Battery 4). I have already uninstalled / reinstalled it and the problem is not solved. Any help?
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Error Message on Native Access - Kontakt Factory Library 2
After about an hour I get this message - the one in green. The rest highlighted sections are the relevant settings. The top shot shows my download locations. Any ideas as to what I'm doing wrong?
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"you may not access the item" error while attempting to install native access 2 on windows 11
My specs: Windows 11 Home Processor: AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz Installed RAM: 16.0 GB (15.4 GB usable) Any ideas?
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Native Instruments Vst2 and Vst3 - Subfolders???
Why don't native instruments vst's create a "Native Instruments" Sub folder with in the VST folder location for both VST2 and VST3 locations? Just about every other vst company creates its own subfolder, its tidy, instead of having a load of vst files from various vendors. Here is my issue: I select all Native instruments…
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Where does NA look for installed product thumbnails?
I just installed and registered Impact Soundworks' "Pedal Steel." It - along with its appropriate thumbnail is showing up correctly in Kontakt7. However, in NA 3.4, I'm seeing a generic thumbnail (screenshot below). How do I get NA to recognize the same thumbnail that Kontakt is pulling up? (I see the correct thumbnail…
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The payment was declined, the money was debited, the order appeared and disappeared
Hello, i have issue with Komplete 14 standart purchase. When paying, I made a mistake in the postal code, after which this field was highlighted, but the money was debited. After that, an order appeared in the created status, but after a while it disappeared. Has anyone had such problems?
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My Native Access 2 cannot work
Prerequisite: I use the administrator permissions to install all software and run the software. Yesterday when I installed Native Access 2 and clicked to start, it stuck at "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." Then I downloaded and installed…
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native accees license issues
Hi. I have mac pro 2019 intel. faced the following problem. my NA doesn't show up for loading plugins. the fact is that a year ago I installed free products from NI. everything was fine with them. but a couple of days ago I bought a new komplete kontrol a49. added license number to NA but nothing happened. even the old…