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Access Denied
Hello everyone, I need your help! I can't access the NI website, nor can I access Native Access. I can't figure out why it happened, everything was fine before. What should I do?
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Activation after moving drive to new Mac ?
Hello, I switched to another computer by removing the drive with all my native instruments software and put it into the new computer. For some reason I have to re-activate all software, but how can I do that?
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Known issues
Hi everyone, Native Access 3.11.0 is out. As many of you know by now, we've begun rolling out the 360 subscription offering. 3.10.0 was our first release to address some enhancements to the subscription launch experience, but we're aware of the regressions that have been caused since then. I want to acknowledge the…
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Native Access to show only the Software I purchased
Hello, How can I get Native Access 2 to show only the Software I purchased. I am confused I have home: Then in Library I have two tabs: All and Available!!! I have purchased Komplete and in the past several others from NA. I installed several and it says I need serial number!
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Native Access won't offer install action, only 'Add library'
I recently bought third party developer's bundle from NI, 8Dio - Modern Scoring Bundle NKS Store. Instruments show correctly in Native Access, but no install-action is available, only Add library. Which is of course useless, I haven't installed those products yet. I'm on 2019 Intel Mac, Ventura.
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HELP ME! installation of an expansion, blocked
HI, I was installing my Maschine expansions but at a certain point the "body mechanik" expansion stopped, native access 2 it won't let me unlock the installation continues to be blocked, I tried to uninstall it from the PC but it continues to be blocked on native access 2 . Please help me how to remove it. Thank you
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Managing libraries on external drive btw two Macs
Title explains the goal. I've been trying to do this for months and I don't understand. They are different Mac OS, could that be a problem? I downloaded some libraries in Native Access using an external drive on a new Mac. Seems fine. When I return the next day, Native Access doesn’t recognize the downloads and asks me to…
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Kontakt 7 installation - please help me
I am completely stuck. Every time I try to update to Kontakt 7 (v7.10.5) in Native Access I get an "Installation failed: you need to grant full access…" message. I have read the advice in the support article but both Native Access and NTKDaemon have full disk access, and always have. I have tried toggling on and off,…
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Having an issue with duplications locations.
I have the app pointed toward an external drive but it makes the folder on my main drive as well. If I detect the one on the main drive projects can’t be found by Mashine or Logic. I have to keep both to work. Please help. I’m put in a ticket.. 2 but no response. To be fair the second ticket was just put in. But the last…
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Reset Native Access
Hi my hard drive that had all my native instrument libraries on was just stolen so I need to reinstall them on my new hard drive. How can I reset native access so I can just click install all instead of going one-by-one through hundreds of libraries having to click reinstall by clicking the 3 dots the right of each.
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The url to Kontakt Factory library 2
Hello, I have a very slow connection via hotspot from my phone. my cellular connection is very fast 220 Mbps, however, the hotspot to my windows 11 is only 1 Mbps and I have attempted to install Kontak Factory libary 2 via Native access ( NA) over 6 times, but each time either NA starts it all over or NA crashes say I need…
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How do i find my serial number if i lost it years ago?
i just dug up my old maschine mikro from years ago and made a new account so i could use it. I cant find any serial number on it and i cant use it if i dont have one. I just need help getting this thing to work i can send proof pictures and everything i just need this to work please.
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missing folders 64bit and 32bit
i'm missing the folders where my vst goes on windows 11 can someone help here is a picture i tried to make my own folder but it still didn't work
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Installation of Native Access fails
Hello, after installation i cannot access Native Access. I get the error message, "Please Grant Permission to Native Access to Install Dependencies". What can i do to resolve this?
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Login screen blank
I just purchased the schema bundle and would very much like to use them but the login window for native access is blank. I own the Komplete collectors edition and have never had this problem before. I followed the steps of removing NTK, removing the app then restarting and installing the app. still get a blank screen. It's…
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How to fix "download failed" in Native Access for mac os 10.9.5
Just purchased Spotlight Collection. When I run Native access, "download failed" occure. I disable firewall, no success. Have no idea what to do next.... Any help? I need those sounds for my work this week. Thank you in advance.
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Native Access is broken
For months now, we have all been putting up with this. It is really unacceptable from a big company like this. I own 3 NI KK keyboards and a Maschine and love the hardware. I have Komplete 14 CE. What I am trying to say is I have a substantial investment. But this pile of broken software has soured my outlook. Everytime I…
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why has Native Access paused when downloading?
I have attached a screenshot to illustrate the problem can anyone provide a solution?
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Return the product
toI bought KOMPLETE 14 ULTIMATE AndI discovered that it does not suit me. Does anyone have an idea if I can exchange the brooms or return them and buy another product?
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Issues with Demo mode, re-downloading, and installation paths on new Computer
I'm hoping for some help regarding this - I put all my instruments on an external hard drive, and connected it to a new computer, which I have NA on, and had transferred everything to the internal hard-drive. On the internal hard-drive, it was working fine, but I wanted to make space on my computer, so I moved it all to…