problems running native access

Scott Lawlor

Hi there. Here's my issue.

I got the usual message that the new version would be installed upon restart of the program and when I exited and clicked on the icon again, it didn't do anything, even after trying to run it as administrator.

I removed the software, downloaded the latest version ran the install again, and still the same issue.

I then removed nkdemon using theNI Uninstall RegTool, deleted the folders from appdata in whatever locations they were in, deleted the registry keys, restarted my system, ran the installer again, and still, it won't run.

Any ideas on what might be going on with this?

I seem to recall the last time this happened, something about quitting nkdemon which I had done this time as well but that obviously hasn't fixed the issue.

Thanks for any thoughts you might have.

Mert_NI

Hello Scott, sorry for the issue, can you please let me know which error message that you are getting exactly, if you get one.

Please retry to download the latest version using this link: https://www.native-instruments.com/en/specials/native-access-2/

This should overwrite the previous version.

If the issue is not solved, you can try downloading the latest version of the NTKDaemon using this direct download link:

Mac: https://drive.google.com/file/d/1txr5SI_5VqpVfawDYOg3hk0AIMcmQaK7/view?usp=drive_link

Windows: https://drive.google.com/file/d/11ljCs1ZowUWBptK3OKLF5GwG_n9iWZgx/view?usp=drive_link

Then, please restart your computer and Native Access and this can solve this issue.

Please let me know about the results afterwards☺️

Scott Lawlor

Found this which resolved the problem. Hope it helps others.

https://support.native-instruments.com/hc/en-us/articles/19993531851165-Native-Access-Does-Not-Start-after-Update-3-12-0-Windows

Mert_NI

Hello Scott, sorry for the issue, can you please let me know which error message that you are getting exactly, if you get one.

Please retry to download the latest version using this link: https://www.native-instruments.com/en/specials/native-access-2/

This should overwrite the previous version.

If the issue is not solved, you can try downloading the latest version of the NTKDaemon using this direct download link:

Mac: https://drive.google.com/file/d/1txr5SI_5VqpVfawDYOg3hk0AIMcmQaK7/view?usp=drive_link

Windows: https://drive.google.com/file/d/11ljCs1ZowUWBptK3OKLF5GwG_n9iWZgx/view?usp=drive_link

Then, please restart your computer and Native Access and this can solve this issue.

Please let me know about the results afterwards☺️

Majic

I have the same problem. I am unsure if an update triggered it but NA starts but immediately shuts down. I have tried turning off AV and there are no VPNs operating. I have uninstalled reinstalled twice with reboots and tried the NTKDaemon install but there is no change.

Scott Lawlor

Found this which resolved the problem. Hope it helps others.

https://support.native-instruments.com/hc/en-us/articles/19993531851165-Native-Access-Does-Not-Start-after-Update-3-12-0-Windows

Majic

Thanks that works!