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Open Question to someone on the NA product team
Can someone please tell me what NA2 is doing when the busy GIF is whizzing round and preventing NA from being used for its intended purposes. At the moment, if I actually manage to open up NA2 without issues, the busy GIF is busy for 7 minutes and 20 seconds and trying to use NA during that time usually leads to disaster.…
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I haven't loged in to my Native Instruments account since the end of August 2023 due to illness.
When I try to log in to my Native Instruments account via Native Access I get : Unable to log in. Please restart your computer and try again. If the problem persists, please contact support. Everything seems to be redone. Please advise as to what steps to take.
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why does NI3 say on it's access to open programs such as FM8 when it did not before
what does it mean that body is required
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can't download my products
i've given the things full system and access and i still can't download my products. I'm running sonoma on an m2 chip. no support from NI? ******??
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things i own show up in subscriptions
things I own show up in subscriptions what do I do?
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Native access updates three applications not working
Everything was working fine, untiI recently I switched on NA to discover I had to update to Native access 2 plus quite a few updates, nothing unusual about that, except three just will not update- Komplete Kontrol, Kontakt 7, and Massive 3.2.0, 7.8.1, and 1.6.0 respectively. I get an error message "Download failed,…
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Traktor Pro license lost, no access to computer with Traktor Pro
Unfortunately I lost access to the computer on which I installed Traktor Pro and therefore I can no longer use the software with my console. As the rightful owner of the Traktor S2 MK3 console, is it possible to obtain the same license again?
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Soundflower (or another free app for getting audio off MAC and onto MASCHINE +
Hey team, Ive recently bought a Maschine + and I'm trying to sample straight from MAC onto MACSHINE + software with console set to controller mode. I used to use Soundflower with my old setup (Old MAC into Maschine Mikro) It was so simple!! Now Im having all sorts of trouble using a newer wiped/restored MAC. I managed to…
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Native access instruments wont download
Hey everyone! So basically I had downloaded native access and all of my products to my laptop some time last year but my sister ended up deleting it all because there wasnt enough room on the laptop. When I went to reinstall native and all the instruments, Everything failed to install. I tried finding the location and…
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Reinstalling Native Access, starting from scratch?
I was going through a process of deleting Kontakt 6 this morning, and then ran into problems running updates/instals with Native Access 2. 'Could not create new file or truncate existing file' The paths are set correctly on file management. Just thinking I may need to set up everything from scratch. Is there an uninstaller…
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native access stuck on loading products / Issue January 2023
For some days now Native access is sticking on loading products was on 3.2.0 when this happened , noticed an update to 3.2.2 installed after removing native access but still the same issue. Im on windows 10 , never had issues in the past and this is preventing me access and update my massive investment in Native…
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Native Access downloads are slow
Hi NI Right now it is around 4AM Sydney Australia (8PM Berlin) Your internet downloads are currently slow - averaging 30Mbps over the last few hours My cable internet is fast - 250Mbps and stable night and day I have read several other question posts regarding this but the response typically queries the user's setup,…
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Problems with Native Access: Kontakt in demo and invalid download location
Hey lovely people, Since a couple of days I have a problem with Native Access. It refuses to download new libraries and tells me the download location is invalid... Also in my DAW I can't run Kontakt (6 or 7) anymore. It tells me I have to activate my license, probably because of the same problem with Native Access. It…
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Native Access 3.9.1 is a mess !
Anyone else with problems on Mac OS Ventura an Native Access V 3.9.1 - Kontakt 7 doesn't have permission to open all of a sudden. Libraries (NI AND 3rd Party are missing) although they are installed and have been working without problems for the last 12 months ... Looks like NA2 has a huge permission problem. Full Disk…
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Komplete Now messed up paid plugin
Hello lovely community, I was on the Komplete Now trial when I bought Alicia's keys. It was all great until my trial expired and got canceled. Although in my account there is my serial for Alicia's keys (which I paid separately from my subscription), in native access it shows that it's canceled and when I open up the…
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All of my products are missing in Native Access
All of my products are missing in Native Access... I am getting an error message that says "Oops... Looks like nothing comes up for "" Never have had this before.... Help?
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NA (2) opps error message
I pulled up NA (2) today and noticed the opps error message. Deleted the XML file, reinstalled NA and its still there. What else can I do to resolve this? I haven't made any changes to my NI products and my login is the same as before.
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Why all these exclamation marks suddenly?
All of a sudden, in my DAW Kontakt 7 misses content, then shows up to be unregistered. Opening Native Access (3.9.0), much content is suddenly "installed" or, even more mysterious, shown with a greyed-out exclamation mark. What happened here? (This never happened to me in, literally, decades).
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Maschine MK3 hardware problems
Hi guys, My maschine mk3 is not working correctly anymore. Unfortunately in RO there's not a NI service. I need assistance in order to fix my problem. Thanks!
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Trying to Open Kontakt 7 on Garageband
I have Native Access and Kontakt 7 installed. However, when I try to open Kontakt 7 on my DAW, it asks to launch Native Access to activate Kontakt 7. However, it can't detect Native Access on my laptop, and asks me to install Native Access. I'm not sure how to fix this, and I didn't have this problem before I installed…