Super 8 still asking to activate even though I have

Amir Amor
Amir Amor Member Posts: 2 Newcomer

It still says "Product not activated" after installing and activating Komplete 13 on a new M2 Mac. Frustrating as I cant open and finish the tracks that use this synth.


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  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,850 mod
    Answer ✓

    @Amir Amor You should check this article: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

    Please note that Super 8 as a standalone synth has been discontinued and won't be updated to be ARM natively compatible. It is still existing as a Reaktor instrument though so we added a Super 8 Reaktor ensemble to your account. It should now show in Native Access.

  • Amir Amor
    Amir Amor Member Posts: 2 Newcomer

    Okay understood, thank you for your help its much appreciated

  • Karl Anton
    Karl Anton Member Posts: 1 Newcomer

    I have the same problem as Amir Amor.

    Super 8 wants me to activate though I have done this already. I downgraded Native access and everything that was suggested upon this board, but it did not change anything.

  • Isti_NI
    Isti_NI Customer Care Posts: 11 mod

    Hi Karl Anton,

    did you also re-trigger the activation via the following steps after downgrading to Native Access 3.2.3?

    1. Make sure Native Access is closed.
    2. Navigate to the following directory:
    3. Macintosh HD > Users > Shared 
    4. Delete the "Native Instruments" folder. 
    • Then please restart Native Access and press the "refresh" button


  • mason drielling
    mason drielling Member Posts: 49 Member

    Hi, is it still possible to get this Reaktor instrument somewhere?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,850 mod

    @mason drielling Well, it looks like you already have it on your account. It should be available to you in Native Access.

  • djrobblue
    djrobblue Member Posts: 1 Newcomer

    Im having the same issue. And I purchased Super 8 as a separate plug in last year. How do I open Super 8 as a reaktor instrument with Komplete Kontrol ?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,850 mod

    @djrobblue You have the Reaktor version on your account, this is automatic now. Simply uninstall Super 8 2.1.0 from your system completely and install Super 8 1.0.0 in Native Access.

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