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Looploft downloads
I am trying to recover some downloads I bought from the looploft a couple of years ago. No sign of anything about loop loft on the website. Can't get through to support because they are asking for serial numbers which I don't have. Any advice on how to get access to my downloads appreciated. Best Wishes Matt Hammond
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Constant Native Access Install Failures
I'm trying to update some of my libraries, and it's giving me an error to give NTKDaemon full disk access. I've given it full disk access and restarted the system multiple times, still getting the same error message upon install. Even though it's saying things are downloaded, when I try opening them in komplete kontrol,…
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Why does the reset password email they send you has no link just says confirm password
trying to reset my password but I can't because the email message gives no link or anything and the website wants the old password to reset it seriously what the heck is going on here ?
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Native Access
It is not possible to log in to the newly installed native access, the password does not correspond even after changing it in NI
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instruments library, too little m.2 ssd drive space
Hi my m.2 ssd drive is getting full and I don't know if is possible to transfer all data to a bigger size volume and then transfering back everything to a bigger drive. Any advice. Thanks
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Software updates give error messages
Hi, every time there is a software update (Komplete software/instruments/one shots/etc) I get an error message on installing. I then have to uninstall the to be updated software with the uninstall tool. After that I can (re)install through Natice Access again. This procedure is getting very annoying. I’m on Windows 10 (as…
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An Error Occurred While Processing Your Serial
I see a lot of people have had this issue. Hilariously, when I click the link in threads to submit a ticket, I get a "this page no longer exists" error. I don't see any clear way to register a ticket with support. Any help? Thanks.
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No response from the Native Support Chat Bot
Hello everyone, I have the problem that the chatbot is no longer responding. Yesterday I had an issue and received very kind support right away. It was about downloading the latest versions of KONTAKT 6-compatible libraries (the links in the sticky for this topic/problem are not really up to date for every library). The…
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Native Access instability is driving me crazy
Hello, what's the deal with Native Access instability? Every few weeks, without any indication, I cannot get it to start up, nothing has changed. Now i'm in an eternal spinning "loading products" state again. Argh! No other vendor has this kind of instability in their management tool, what's causing this?????
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Native acces version
Hi, I am having problems with downloading and installing the Kontact Factory Selection Update. I can download and install from Spitfire with no problems. A couple of questions: I am on a Mac Mini M2 and have installed the Native Acces Version 3.14.0. Is that the latest version for the M2? On the attached screenshot of…
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Latest updates in Native Access indicate I have to download the entire content
A spate of updates including five NI product and Kontakt, seem to indicate I have have to download the entire content for each of these respective products, even as they have been installed for some time. In total, over 115 Gb of content for Analog Dreams, Fables, Sequin, Session Bassist - Prime Bass and Valves Pro,…
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SSD Failure
I had a Bad SSD that contained my Libraries, I copied everything to another new SSD, but seems like some libraries are missing samples, how can I check what's missing? I have Komplete 15 Ultimate Collectors Edition
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Native Access offering me an incompatible factory library update
I've not upgraded to Komplete 15, but when I open Native Access I'm shown an update to the Kontakt Factory Library 2 (1.4.0). Luckily I checked the release notes, which stated that it requires Kontakt 8. Why then is it being shown? I don't have Kontakt 8.
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Native Access 3.14.0 dont work on MacOS Big Sur 11.6.6
Hi guys, i have my cubase and native access installed on my Windows main computer, but the computer died so i am forced to download my music production instruments on my old 2012 Macbook Pro. It runs MacOS Big Sur 1.6.6, and by the native access installation file it tells me that it runs on version 12.0 and above. I…
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Cannot install on Macbook Pro M3
I just purchased a macbook pro m3. Massive X will not load. Error message "Installation Failed: You may need to grant full disk access to Native Access and the Daemon…" appears. I followed the instructions and set up Native Access in my Security and Privacy folder. But, error message remains. I have rebooted multiple…
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Installing Native Access on Windows 8.1
Installing Native Access 2 on my Windows 8.1 computer and the program won't run. I've done all the checks you recommend and it still won't run.
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Native Access is Unable to reinstall Shevannai Library
I had a drive failure. I have a library in Native Access Showing locate. I have followed the instructions on the website but have been unable to reinstall. The Support bot keeps looping on the intake. Having me answer the same questions when I ask to talk to a Tech. How do I resxolve this?
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NI Access losing the path on a Mac
The installation ran smoothly via NI Access. The good thing is that you can now move libraries and find several missing libraries in a single Relocate action. On my Mac with Ventura 13.5, these were often lost and I had to do it again because the system or most likely NI Access sometimes renamed the name of an external…
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Maschine jam+ableton 12
hallo community I have maschine jam and would like to use it as a controller with ableton 12 .I didn'td find the template For maschine jam, Any one helps me out please. Thanks
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native access wont open on windows 10
native access wont open , windows 10