Native Access Password problem

Supposedly the same password that used to log in the Native Instruments website also works to access Native Access . Thats not the case , with me. I've downloaded the most recent version of Native Access , but it still won't open
Comments
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Make sure that you are using latest version of Native Access for your OS
Then please check the Mac users must do when using N.I. software ? :
ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS
Also then do not use Clean My Mac.
And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network (maybe add the DAW too ?)
Then make sure that you are logged in to the correct account in Native Access (same as used for log in at the MY PRODUCTS, SERIALS, AND DOWNLOADS page)
Else if problem persists then please contact N.I. Native Access and Installation Support
In case that you need guidance contacting support : Please read : how to get support !
Also Mac must do :
and disks must be of correct format : Notes on Network Drives and Disk Formats
Also then please check that iCloud Private Relay has been turned off : NativeAccess Error Message: "Download failed" (macOS)
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