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Do anyone know how to get in touch with native instruments live chat it's like I'm chasing a ghost
I have a some issues with some expansion packs they don't download it keep saying registration failed something went wrong during the registration registration error:The serial been registered already.Also expansion can't be seen in native access
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Cannot locate Arpology, Geosonics and a couple more
I have tried to search this but did not succeed. I have been away from Maschine for a couple of years but wanted to begin again. I have got a new computer and downloaded Native Access to install all my things on the new computer after uninstalling them all on my old computer. Downloading and installing went well with a few…
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Order under review for a days and no response from support
Hello, I ordered KK 14 standard upgrade and it’s been under review for couple of days. I contacted customer support but there’s been no response. Any idea what’s going on? Why are there delay in delivery for a digital product?
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Kontakt 7 and Factory Library 2 missing content on install
Macbook Pro user. I've been struggling to get the install looking like what is shown in tutorials. A bunch of troubleshooting fixes throughout these pages (disk permissions, trashing pref files) have been attempted to no avail. This is what I see when Kontakt opens. There are no images on the library side. When "instrument…
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Native Access 2.0.2 not loading certain thumbnails in Komplete Kontrol
I've been re-installing a number of instruments in Komplete Kontrol. I've performed the procedure for resolving missing thumbnails a few times and, consistently, the following instrument images are missing from /NI Resources/image folder: Massive Rickenbacker Bass The Giant Session Horns .. so their thumbnail image is just…
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Help - Path is invalid
I'm transferring all my libraries to a new computer running Windows 11 pro (if that matters). Locating my Kontakt libraries has gone perfectly except for one. I have an old version of Kirk Hunter Virtuoso Ensembles for Kontakt Player (it's now only available for the full version of Kontakt, which I don't own). When I try…
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Login Items: Native Access & NTK Daemon
Is it necessary to keep Native Access & NTK Daemon as login items on mac? On Ventura (M2 Pro) my login has started hanging for 10-15 seconds, and I think it is related to login items. Can I remove these 2 and then just manually start Native Access if/when I want to check for updates?
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No purchases appearing on Native Access on second computer
I'm trying to get NI onto my 2015 MacBook Pro (Big Sur), but when I open Native Access, there's nothing populating in 'installed' or 'available', though I've purchased and used Komplete 14 on my main editing computer. Same email, same log in, but nothing is showing up! Please help!
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I can't login to Native Access. No problem logging into the website. Can you assist?
After reading some other posts I'm thinking maybe my IP is blocked. At any rate, my Native Instruments Guitar Rig 5 and Guitar Rig 5 Pro are messed up and won't work. I need to get into the Access portal and reload it all. Can you assist?
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Updates offered in Native Access - Does NA check system compatibility?
Hi, newbie question here. [Start of long introduction] I recently bought an M32 to go along with my Maschine Mikro Mk3. It was supposed to come with Komplete Kontrol, so I checked the KK system requirements to see if I could run it on my ageing (but still going strong...) iMac running 10.15.7 Catalina, that can't be…
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Installation of Electric Mint fails - How do I uninstall what hasn't been installed yet?
Hi there, I have just updated my NI Komplete 13 Standard to 14, primarily because I wanted Electric Mint and for the few extra pounds it was worth upgrading the lot. Ironically, everything has installed fine ...except Electric Mint :-( Installation fails with the error message "An error was encountered while trying to…
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please grant permission to native access to install dependencies, please restart and start again
I think this is very annoying I buy my license it's to avoid these problems it's stupid that I have to be going through this, trying to do the impossible to make a program work for which I pay.
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external hard drive with native access
my external hard drive not working with native access and i can't download all my sounds i don't have enough space on my computer for all my sounds so i need to put them on my external hard drive but it's a bug or something preventing me from using it can anyone help?
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Native accèss Version 3.1.0 (daa9aca / 1.9.1.0)
beside NI https://support.native-instruments.com/hc/en-us/articles/360017647557-Native-Access-Waiting-for-connection- suggestions, any idea how to solve the warning on the "application location". brand new MBP with M1 Pro. obviously, the validation is lacking as it is. brand new OS. no modification. "DEFAULT". gave the all…
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Both Native Access 1 and 2 are not working....this is bad!
So i can't open both native access. I wanted to upgrade my Komplete to 14 collector's edition the one at $650 but i can't.....that's bad business. I've tried all the proposed solutions and none work. I'm pissed!