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Can't Uninstall 3rd Party Library (Heavyocity)
Hey NI, I needed to uninstall the Heavyocity Foundations libraries so I can reinstall them. They're not loading properly. But, I can't uninstall them. When I try, I get an error that says, "Path not safe to remove" and it won't let me uninstall. I tried looking for the XML files, but I'm not sure where third-party library…
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Native Access Not Updating Libraries
Has anyone else experienced this issue? For a while now, Native Access (v. 3.17.0) hasn't been properly updating instruments. Whenever I try to update, NA shows that the update was installed, but the "Update" button remains next to the instrument. For example, I updated "Velvet Lounge." After the progress bar completed, I…
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machine 3 software update
I purchased Machine 3 awhile back I've been seeing recent articles on machine 3 software updates with machine central I checked my native access account and it shows that I have machine 3 HW does that mean hardware only anyway I purchased the update installed it and it open up it says machine 3 but when I try to load a…
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How to install Native Access on macOS Big Sur 11.7
I have reset my macbook which is from 2013. It runs under macOS Big Sur 11.7. It's impossible to install Native Access so I can't download Maschine 2 and my other apps. Can somebody help me? Many thanks
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Subscription plugins displayed in Native Access library
Last year I took a free trial for the subscription plan and cancelled after the free trial, now all the plugins from the subscription are displayed in the Native Access library tab along with all the plugins I have from Komplete Ultimate and plugins I have purchased. This was not issue until recently as it only displayed…
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Native Access downloads incompatible librairies
I' got an old iMac 10.13.6 which can no more be updated. I'm happy with it. But Native Access updates librairies for Kontact 7.4 which is not compatible with 10.13.6. I suggest NA to check compatibility before updating. Best Regards,
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Help with new/clean install of NI software with local or external disk
I’m doing a clean installation of NI software on a new computer. Can someone please help me understand the best way to install software and instruments to optimize between disk space and performance? Are default locations best for performance? I assume “Application Location” should be set to local disk. If I have a fast…
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Ghosts of NI Products Past
With an extended session of rooting through directories looking for remnants, the VST version of Super 8 is no longer on my Updates page asking for a "Repair." Here's where things get weird. Super 8 (VST version) is still showing up in the Library, despite every attempt to clear it out. But do you what else is showing up…
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Mac mini M4
Hi, what works with the NI products for Mac mini M4 right now?
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Installed Libraries on new PC and everything installed except for previews - any help?
New install on windows machine. Sound libraries are installed on external drive. All the things in my library that I installed from Native Access installed just fine including 3rd party instruments. The only thing that doesn't install is previews. The app says 'Installing' but nothing happens. It says the directory path…
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Native access
NA says my installed programs are demo . It does not recognise the library path. I dont have reaktor 5 installed yet NA says it's there but cant open it and its also in demo mode. Kontact 7 wont open sound libraries, just defaults to its own stock library. I'm on windows 11.
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Libraries disconnected in Native Access after latest Mac OS update
A After updating to the latest Mac OS 15.4.1 over 321 libraries in Native Access were disconnected again. Is there a NI compatibility issue with Mac OS? Thanks
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I'M LOCKED OUT
I got a new computer yesterday. I downloaded NI-access, got all my plug-ins and i was happy. I quit NI-access, was gonna open it and now im locked out. I cant login, i cant reach support, i've deleted everything and re-downloaded so it means i can no longer access my plug-ins either. My main account is old so i dont have…
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New download issues with Claire Avant
Is this Normal for new Purchased product?
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Komplete Band for Akai (MPC Key 37)
I bought with a voucher from Akai Komplete Select Band for Akai. In my NI account is a seriell Number, but it will be not accept in my MPC Key 37. I think it is to short or a wrong number. Has anybody a Idea? many Thanks
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Two updates keep failing to download
The updates for Retro Machines and Drum Lab fail every single time.. I have no issues with anything else. Everything else updates and downloads fine from Native Access. I'm on Mac OS 14.7.3 and have installed the Silicon version of Native Access. Also I don't use iCloud's Private Relay. It is always off. I also gave Full…
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sell not registered license
Can I sell an unregistered license? I have a license that I have never registered, I think that because of this, I only have to give the serial number and the buyer will be able to enter it in Native Access?
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The Native Access software on my computer shows incomplete information
I purchased the KOMPLETE 15 STANDARD software, but only these few programs are shown on my Native Access.I once downloaded the complete content, but the rest of it doesn't show up now.
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Traktor Pro 3 LE for Z1 to Traktor Pro 4
Hi, I have Traktor Pro 3 LE for Z1 and I bought "update Traktor 4" but it's impossible registered Traktor Pro 4. just Demo Version. i installed with native access and i can't registered T4. In native access i can see Traktor Pro 3 LE for Z1 (Traktor T3 LE and Traktor Pro 4 demo.
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Why bpm indicators in my traktor pro 3 (3.11.17) do not change at all?
I am at odds, the bpm counters on both decks are not changing at all when adjusting their bpm either way, up or down. Tried checking transport settings and everything is ok. Tried reaching out to customer service/ support and send them a video showing my problem as well as sending them the scan result of the NI's support…
