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All products showing as demo
I purchased the collectors edition on Friday of last week. I have yet to be able to use them. I entered the serial number into my native access. And that number disappeared from my account on NI. I can't re-enter it. Nor do I know what it is now. I created a ticket for support. It's been almost a week though with no…
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Install NI libraries on 2 different drives
Hi, I have my libraries installed on 2 different drives with the same volume name (macOS), 1 drive at home and one portable. Native Access doesn't see the libraries on the portable drive, even if it's identical to the original install path. Is there an easy way to make it work without rescaning the drive to relink the…
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Have to repair all libraries when disconnecting drive
My external drive is holding my Kontakt libraries. When I disconnect it I have to repair all libraries one by one. Every single day. there used to be a bulk repair but the feature seem to be gone. This delays the workflow a lot and I wonder if anyone had the same issue, and potenically a work-arouond.
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Do you Know how to Get Komplete Select 13?
Hi, guys. I recently purchased the K13 Ultra UPG for "select". Since it's an old product, I bought it at a very reasonable price. Of course, it's an upgraded product from Select, so NI is doing it right now I was sure it would be an upgrade to the K15 Select, which comes with multiple brands and NKS collaborations.…
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Kontakt Factory Library 2 update from 1.3.0 to 1.4.1 download
I updated a dozen or so NI application with Native Access 2, but the Kontakt Factory Library 2 update to 1.4.1 fails on download at the last minute (Paused at 38.66 GB out of 38.67). I have plenty of space (~780GB) on my SSD, and the installation paths are different folders. The download won't complete, even after multiple…
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Please tell me how to install Kontakt 8.
I already had Kontakt 6 and purchased "Kontakt 8 Update" from the MI ONLINE STORE. After that, I entered the serial number in Native Access "Add Serial", but Kontakt 8 doesn't show up. The only Kontakt-related items shown are "Kontakt", "Kontakt 7 Player", and "Kontakt 8 Player". and although it says "Kontakt," when I look…
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Can't Solve Native Access "Download Failed" Issue. Upgraded to Komplete 15 and Kontakt 8
-Issue- I keep on getting the "Download Failed" in Native Access when trying to download Kontakt 8, Komplete 15 and the vsts. Note- it should be noted that my laptop got wiped about a month ago, which must have affected Native Access as it was stored locally on my laptop. Prior to it getting wiped and still to this day, I…
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Komplete 14 Ultimate Collectors Edition
Native Access is who help me install it first and I had my computer cleaned and need to reinstall it on my Mac OS.Can anyone help on this matter?
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Komplete 15 Select for MPC
Hello, I downloaded Komplete 15 Select for MPC using Native Access, but I don't see the Komplete 15 MPC products. How can I recognize them among my old plugins? For example, I already had Cloud Supply. In the newly downloaded bundle, there's a Cloud Supply for MPC, but I can't find it in Native Access. How can I recognize…
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problems with Mac and native access
I can't open native access on macOS 15 sequoia. Just downloaded it tells me to open the dmg. and drag and drop the app icon into the "applications" folder. Even though I've done it several times it continues to give me problems, and the same image always appears. Please I need help
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Maschine Studio and Maschine v2 updates? Turorials for Maschine Studio and Maschine v 3?
Hey all, I'm an old dude so I confuse easily. Please be gentle. System: Windows 10, Ryzen 7950X, 96GB RAM, SSD Drives all around Kit: Maschine Studio, Maschine v 2 & 3 Questions: 1) Can I update Maschine (and/or Maschine Content) any higher than v 2.1.8? 2) Are there any tutorials out there for Maschine Studio and Maschine…
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download falled (update error)
I am a KOMPLETE 14 STANDARD user on Windows 11. /// I can't update with NativeAccess2./// When I press the Update button, it says ‘Download Falled’. In the past I could fix it by using ‘NI Uninstall RegTool_64bit.exe’, but not this time. So, I tried the method described in the support relation of NI when I investigated in…
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Native Access and Kontakt 8 Improvement requests
This discussion was created from comments split from: Session Percussionist – Update Available!
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Faster synchronization
A very good day to you! Would it please be possible for Native Instruments Team. In the next updates under Native Access a button where you can search all installed instruments, effects etc. on the laptop only on device and then download all instruments etc. at once and not have to click on all individually, which is very…