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NI Access offering updates ignoring DAW OS version (Win7)
My DAW machine is still Win 7 Pro SP1 x64 by hardware reasons. NI Access offered updates fpr Massive X and Komplete Kontrol and I updated ... Now I need latest offline installers compatible w/ Win7 Pro SP1 x64 for Massive X and Komplete Kontrol. Where to find ? How can I manage a downgrade of these devices when offline…
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Mikro MK3 is already registered
Hello, I recently bought a used Mikro 3 at Guitar Center. When I was registering the hardware under my account, it says its already registered. Problem is I cant get the unit to work even like a midi controller. Was this disabled through Native Access? Thank you, Josh
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Using two separate NI accounts on the same computer
I work at a composition house where the computer and a lot of the software on it - in this case, Komplete Ultimate and a tonne of NI instruments - are owned by the studio. However, since working from home during the pandemic, the computer now lives with me, and so even though it's owned by the studio, I also use it as my…
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Why are my images missing from Access 2 and some misreported?
Win 11. A lot of images are now missing after upgrade to Access 2 (see pic) and apps like Cinematic strings 2 which IS a Kontakt instrument, is not showing in the "Kontakt instrument" list Also, the developers should think about their use of the lines separating the image boxes/"Installed" and "..." icons because in mid…
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Add Library greyed out?
Hi, I can't seem to click the 'Add library' button in native access, it's greyed out. I have set all the right installation paths in preferences to. Does anyone have any ideas what to what the problem might be?
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Accessing the NI website
Why do certain pages come up white. Some try to load then turn white. I've turned off all my blocking software. It's happening across the 4 browsers I use. No I don't use VPN. I saw someone else mention it on here but they were just referred to ticketed support. I don't know if you have the relevant information at hand,…
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product page wont open
i'm trying to purchase a product but the page won't open
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can't install native access 2
having the same problem as everyone else. unable to install.
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How to contact NI
Hi there Can someone help please. I feel its impossible to contact NI. I keep seeing that there is a form that you have to fill, but I see no link on the help pages to actually access this form. Am I missing something? I want some support to buy a product. I'm guessing they must have some sort of customer service as any…
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cannot install Native Access 2 / dependencies
Hi, I cannot install Native Access 2 in my computer. In installing, this message appeared "Please grant permission to Native Access to install fependencies. Please restart Native Access and try again." I saw the article this error message appears in Mac, but my computer's OS is Windows11. Do you know a solution for this…
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Consolidating email accounts
I have 2 email accounts with NI, how can I consolidate my email accounts linked to Native Access so that my plugins won't come up as demo's
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Tips: Product installation fails with NA2 on Mac
If this happens to you, then you need to grant Full Disk Access not only to Native Access but also to the NTKDaemon: Open your Mac's System Preferences and click Security & Privacy. Under the Privacy tab, choose Full Disk Access from the side bar. Click the lock icon in the bottom left of the window and enter your Mac…
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Controller Editor issue: authentication error
I'm having an issue with Controller Editor. I've tried to install it via both the download page, and Native Access (both 1 and 2) but it keeps giving me an authentication error when I try to run it. I searched but didn't find any real solution to this specific problem. At a complete loss, as it's a free program, so why…
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Is Native Access normally this slow?
Is it normal for Native access to take HOURS just to install a sampling library? For example, I have Kontakt installed and it's been installing the Kinetic Treats library (426 Mb) for over 3 hours! I have Native Access 2.1.0, fast internet and the downloading was fast, but I'm on Windows 7
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Native Access thinks 201 products are NOT installed ... ??
hi! All of a sudden Native Access (both old version and new one) thinks that 201 of my products are not installed, even though they are. If I point each one individually to its library (which has never moved) it finds it, but is there anyway to get this to work all at once? So frustrating ... thanks!