Native Access ads a number to ssd name

hok

Hi,

In Native Access preferences ≥ file management window, I select a folder from my ssd to use as my content location. But Native Access ads 1 to the name of my ssd.

This also causes problems with Kontakt while locating samples in my previous projects.

Native Access version 3.14.0

Cubase 13

Thanks!

hok

Hi,

It turned out it's a problem with MacOS. I think it has nothing to do with Native Access.

https://www.reddit.com/r/mac/comments/168p91d/file_links_broken_after_ssd_name_changes_in/

Thank you

Mert_NI

https://community.native-instruments.com/discussion/38289/native-access-ads-a-number-to-ssd-name

Hello hok, I'm escalating the issue with my colleagues and will let you know about the results as soon as possible.

I hope this helps☺️

hok

Hi,

It turned out it's a problem with MacOS. I think it has nothing to do with Native Access.

https://www.reddit.com/r/mac/comments/168p91d/file_links_broken_after_ssd_name_changes_in/

Thank you

konradmelles

For everyone still looking for a solution on how to fix this (I've had this issue for several days and finally found one):

The added number in the file path means that the external drive somehow didn't get ejected correctly. You can check if that is the case for you by doing the following steps:

Disconnect any external drives from your Mac

Open the Terminal and navigate to your volumes with the following command:

cd /Volumes

List the volumes that are currently connected to your Mac with the following command:

ls

If you unplugged any external drives before doing these steps, you should only see your internal drives now, hence any external drive that is disconnected but still visible there is a "ghost" drive that was left during a failed ejection of the drive

To double check if this ghost drive is empty you can navigate into it and list its contents (replace <ghost_drive_name> with your faulty drive's name:

cd <ghost_drive_name>
ls

Make sure that the ghost drive is actually empty and if not backup the files in there before doing the next step: Deleting the ghost drive

Navigate back up to your volumes folder

cd ..

… and delete the faulty ghost drive:

sudo rm -rf /Volumes/<ghost_drive_name>

You will get asked to enter your Macs password and after submitting the faulty drive will get deleted.

Now you can connect your external drives again and Native Access should find them without adding a number at the end!

I hope this will help some of you out as I was searching for several days on how to solve this 😅

DunedinDragon

I've never bothered with changing either of those so I haven't run into it. I just leave them as defaults since I'll decide where to move them to their permanent location after the fact once I see how much space they take to help keep my various storage areas balanced. The download location is a temporary download location anyway and can be deleted once installed.