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I can't login to Native Access. No problem logging into the website. Can you assist?
After reading some other posts I'm thinking maybe my IP is blocked. At any rate, my Native Instruments Guitar Rig 5 and Guitar Rig 5 Pro are messed up and won't work. I need to get into the Access portal and reload it all. Can you assist?
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Updates offered in Native Access - Does NA check system compatibility?
Hi, newbie question here. [Start of long introduction] I recently bought an M32 to go along with my Maschine Mikro Mk3. It was supposed to come with Komplete Kontrol, so I checked the KK system requirements to see if I could run it on my ageing (but still going strong...) iMac running 10.15.7 Catalina, that can't be…
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Installation of Electric Mint fails - How do I uninstall what hasn't been installed yet?
Hi there, I have just updated my NI Komplete 13 Standard to 14, primarily because I wanted Electric Mint and for the few extra pounds it was worth upgrading the lot. Ironically, everything has installed fine ...except Electric Mint :-( Installation fails with the error message "An error was encountered while trying to…
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please grant permission to native access to install dependencies, please restart and start again
I think this is very annoying I buy my license it's to avoid these problems it's stupid that I have to be going through this, trying to do the impossible to make a program work for which I pay.
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external hard drive with native access
my external hard drive not working with native access and i can't download all my sounds i don't have enough space on my computer for all my sounds so i need to put them on my external hard drive but it's a bug or something preventing me from using it can anyone help?
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Native accèss Version 3.1.0 (daa9aca / 1.9.1.0)
beside NI https://support.native-instruments.com/hc/en-us/articles/360017647557-Native-Access-Waiting-for-connection- suggestions, any idea how to solve the warning on the "application location". brand new MBP with M1 Pro. obviously, the validation is lacking as it is. brand new OS. no modification. "DEFAULT". gave the all…
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Both Native Access 1 and 2 are not working....this is bad!
So i can't open both native access. I wanted to upgrade my Komplete to 14 collector's edition the one at $650 but i can't.....that's bad business. I've tried all the proposed solutions and none work. I'm pissed!
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Complete Reinstall..please help!
Hi there all, Most of my NI stuff has gotten very glitchy, I believe due to a corrupted SSD, and file paths getting mixed up. I would like to pretty much uninstall all NI products and libraries, and reinstall with correct paths and onto a new SSD which will be accessed through a thunderbolt port. I am on a 2014 MacBook…
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How (or can I) delete several unused instruments from Native Access ?
How (or can I) delete several unused instruments from Native Access
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New installation still need usb key?
Hi guys, I have a desktop pc, I would like to install Komplete on a new notebook for travel, and then maybe change the desktop pc too, because 1) it's old, 2) the cpu doesn't support massive-x. I now have a usb-key, so I have some questions: 1) is the usb-key still needed in 2023? 2) can i install on a new pc and keep the…
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Can I disable NTKDaemon?
I have purchased two NI plug-ins that run on Kontakt player. I recently installed them on my new MacBook Air M2 and now I see there is a daemon process with name NTKDaemon running on my Mac. It has over 20 threads and it wakes up about 10 times a second meaning that it is using the CPU all the time. I absolutely don't want…
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All of my 'Not installed' Komplete 12 products have disappeared from Native Access
As title. I just fired up Native Access and the 'Not Installed' section is totally blank. Installed products are showing up but nothing else. I've refreshed it multiple times. I'm logged in to the right account as I only have one account. Any idea why this is happening?
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Is there issues with fulfilling orders?
My credit card has been charged 2 times, and a 3rd time on hold, yet I still have no access to my software.
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Cannot reinstall a library
By mistake I deleted the content map of Scarbee Classic EP-88s. I cannot reinstall the library, Native Access ask me for the location of the library but is is gone. What should I do? I use the library in Kontakt 7.
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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!