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Refund time to credit card
I recently requested a refund for my purchase of the MK3 before it was shipped due to a two-week delay notice I received via email. The portal now shows that the item has been refunded. I'm wondering how long it usually takes for the refund to appear on my credit card.
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How to switch between Komplete Kontrol FX from S88 Mk3 keyboard
How can I switch between Komplete Kontrols from the S88 Mk3 keyboard without opening the Komplete Kontrol window? This was the INSTANCE button on Mk1. Note: There is no DAW integration for REAPER.
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S88 MK3 Stuck on "Add your serial" after reset
I have attempted to add the serial again, which was successful, however the board continues to stay on the "Welcome. Add your serial in Native Access" screen. I also created a ticket, but was hoping someone at NI could help me resolve this so I can begin using it. I just got it today, and it's been a wild ride getting it…
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Kontrol s mk3 Keyboards / OS Monterey?
Hello. Is it possible to run the Keyboards and the Software on Mac OS Monterey (OS12), or do I really need Mac OS Ventura to operate? (upgrading would sadly mess with my Apogee Elements Interface...) Regards Martin
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Keyboard Assist Button not working?
I'm following along on the video (https://www.youtube.com/watch?v=TDm624ynDuk) "How to use everything in Kontrol S-Series MK3 MIDI keyboard controller | Native Instruments" on YouTube and when it gets to the part at 38:23 where, with Alicia Keys loaded, it says to push the Play Assist button, nothing happens. My DAW is…
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5 Keys suddenly stopped registering (A6 through E7)
Hi, as mentioned in the title 5 keys stopped working on my newly acquired keyboard (1,5 months old). No midi data is send to the daw and the corresponding lights on the light guide also don't illuminate. As I restarted the keyboard an error message popped up "Low power...". After a few additional restarts the message…
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S88 MK3 display issues
S88 MK3 display glitching when running multiple Komplete Kontrol instances. It flickers between the available KKs. Tried reinstalling numerous times, including a fresh library scan. How can this be fixed?
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Kontrol S88 MK3 Availability
Does anyone have insight into what is going on with Kontrol S88 MK3 stock? Do any 3rd party vendors have stock that's shipping out? I ordered an S88 MK3 from Guitar Center on Dec 3rd (I'm US based). The delivery date has pushed out every week, with limited information available. Today I pressed for more info and Guitar…
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S88 Mk3 - Firmware Update Failure
Hi, all. Finally got my S88 Mk3 (after waiting 3 months) and the Firmware Update continually fails. I opened a support ticket, but can’t find access to the ticket on the NI site. It appears their ticket system is one-sided and meant only for NI’s information. Note: the reply email from NI support does not include a working…
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S88 MK3 no Play Assist?
Are you only allowed to use Play Assist while in Komplete Kontrol? I upgraded from an MK1 and honestly regretting the purchase as I assumed the light guide was a general feature. I find Komplete Kontrol to be less performant than Kontakt and try to avoid using it. Am I missing something here?
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My Brand New Kontrol S88 Mk3 has stopped working
The key bed and basic midi function still works, but the actual bit I bough it for, the integration with Kontakt has totally stopped working. I cant even press the buttons. Ive attached a video of an example of the glitching. it was working fine this morning and now is bricked. Ive tried resetting it to factory settings…
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Kontrol S88 MK3 - Already Recieved 2 Defective Units 🎹
After waiting months since my initial order from early November 2023, I finally got my Kontrol S88 MK3 keyboard but it had a broken LED light over the lowest "E" key. I brought it back to the store for an exchange. But then the replacement unit has 2 or 3 loose screws rollings around the inside of the instrument! To…
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How do I connect and configure Komplete Kontrol S88 mk3 for half pedaling
Hi, first post ever on NI forums. I am new to NI hardware and software, and I only have basic knowledge about MIDI. I recently acquired the S61 mk3 controller, and was able to get half pedaling working by disabling the sustain pedal in the controller's settings (Mode=OFF), and configuring the "Assign 1" port as follows:…
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Kontrol s88 Mk3 Stock availability
Hi. I ordered the s88 Mk3 about a week ago. I saw that the s49 and s61 arrived early in stores here in Canada. The NI site shows out of stock for the s88. What's the timeframe for shipment to Canadian stores so that I can receive my keyboard? 🤞🙂
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USB C cables to connect the S88 Mk3 to a Mac Studio
This is a specific question that I haven't found the answer: I have a new S88 Mk3 that is connected to a Mac Studio. The four ports on the back of the Studio are Thunderbolt 4; the two on the front are USB C. The supplied cable is too short for my music room configuration, so I am using a 10-foot USB C cable plugged into…