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Suddenly Native Access doesn't allow to relocate download?
Hi, I have to download a few libraries and other stuff that got lost with my SSD. So at the beginning Native Access was asking me for each product, if I want to download it and if so, where to put the content. After the button INSTALL, it offered me to relocate the content. Means, to save it on another device or folder…
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How to add library to Akoustic and Electric Piano?
What exactly am I looking for on my computer when I "add library" to the above two applications using NA? I know I need to locate either the app(s) or the other file libraries--or something--but I haven't been able to figure it out yet. These are the last two things I need to install from Komplete 12. Thanks for any…
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Native Access unable to relocate Controller Editor in default location
Native Access is unable to locate Controller Editor which was installed in the default location, and is also unable to relocate it in this location (/Applications/Native Instruments/Controller Editor/).
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I keep getting a Download Failed message when I try to update to latest version of KONTAKT 6
I'm trying to Update Kontakt since updating to the dreaded Monterey 12.4. Garageband will not work with KONTAKT since the update. Can anyone help? Please!🙏
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Installing Komplete 12 on Mac OS 10.12.6/Sierra
I've been trying to install Komplete 12 on my iMac running 10.12.6, but Native Access is telling me there are problems with installation. I'm getting the "XLM processing error" message. So, I thought maybe I should update my OS to 10.15/Catalina. But then I was reading about a ton of issues with NI products not working on…
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How to reactivate NI products after a hardware upgrade?
Hi, I have upgraded my CPU and much to my surprise, a Kontakt instrument I was trying to use (Session Strings 2) has turned into a "demo" version. I can't find a place where I could reactivate it, and I can't find how to deal with that issue on the support page (in the FAQ). I can't find how to contact the support…
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Looking for Native Access Version compatible with Mac OS 10.8.5
I mistakenly deleted my old version of Native Access that was compatible with Mac OS 10.8.5 and now it seems the earliest legacy version available on the NI site (Native Access 1.1.3) only works with OS 10.9. Help! (please...)
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Komplete 10 installation failed
Hi! I get a new Mac Book Pro and tried to install Komplete 10 Ultimate. But at the end of the job, I get the mesage, to contact the developer, because the installation failed. Can you give me some advice, what to do now? Best regards Christian
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Can't install due to size of Mac OS Catalinas startup volume?
Hi! I'm trying to install the Una Corda plugin, which requires 43 GB on my startup volume. However, I'm on Mac OS Catalina 10.15.7 and I just realized that the startup volume "Macintosh HD" is read-only by default, and I only have 37 GB free. On my "Macintosh HD - data" I've got plenty of room (These two partitions are…
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use hardware registration problems!?
Hello. Share the information. How can the hardware registration be recovered without malicious intent if the seller did not provide the information for the license transfer and it was not posted in the box. Is there any time limit? There is an Order and I have contacted the Ni Contact Help Center, but there is no answer…
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'library path is invalid' error
I am trying to install a Maschine expansion (Altered States). The licence shows up in my account, but when I try to install via Native Access, I get an error that the 'library path is invalid'. I've read the linked articles explaining this error, but the solution offered does not work. The articles say to locate the…
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Native Access wants me to reinstall everything
Hello, I have replaced my iMac's fusion drive with a new SSD and migrated all my data across. When I open Native Access it can see all the 45 products that I have, and I know that the actual programs and libraries are there too, but it says that none of them are installed. I have tried copying over plist files from my…
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Traktor update fails - Native Access nightmare
I have been using Traktor Pro for over 10 years. I use it on stage and I've only ever had one issue with it in a live setting. I originally purchased Traktor because my Pioneer CDJ-400's were "Traktor Certified". Even though that certification went away when NI started making their own controllers, I've kept using Traktor…
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Native Access Reinstall
Hey everyone! My logic Pro X/Native Instrument workflow/location has gotten out of hand and I don't know where anything really is any more. I'm on a macbook pro M1. I'd like to completely start over, reinstall everything. Is that possible and could someone suggest the best way to go about it. Thanks! JJ
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How long do you guys will get the serial number after making an order？
Hey guys:( This is the first time I shopping online at NI, then I have purchased by PayPal however it’s passed about one day, and I still not received the confirmation of the order, and the status is still “under review”, that makes me a little bit nervous. Could somebody from the community help me with it? :D