All my iZotope products and licenses have disappeared!

Markst Member Posts: 1 Newcomer

I got an offer to download Komplete Start for free, so I downloaded the latest version of NA. To my surprise it didn't list any of my Ozone products - even though I changed the file manager setting to point at the correct VST folders. I went to my account and lo and behold, ALL my purchases AND my subscription to Ozone have gone!, the only things showing are some Komplete Start licenses (Komplete Start doesn't show up in Native Access to install!) I have raised a ticket, but wondered if anyone else has a similar problem.


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